Last month, i logged into my account, and noticed that all my funds and withdrawals was missing. They told me its cause of my wagering requirements. I have followed the T&C 100%. That day, all of my funds in all my RTG casino accounts ( Jackpot Capital, Slotastic, Grande Vegas, and Golden Euro Casino etc ) was gone. Over $25,000 missing. I have tried endlessly contacting Grande Vegas on a weekly basis asking for a detailed documents to the rules i have broken, and they refuse to reply. I don't know what else to do, so hopefully Askgambler can help me out.
Is there also a legal recourse we can take?
I have never had an issue with RTG. In fact, was a big fan. Loved their games. Not anymore. If you can offer any assistance, i would truly appreciate it. Thank you.