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Royal Ace Casino - Stalling payments, playing tricks and games

RESOLVED
Evansrc717 United States
posted on June 9, 2016.

I requested a 1900 withdrawal, which was approved on 27 April 2016. Nothing to date except their games and delay tactics. My favorite your request has been escalated, what ever that means.

posted on June 15, 2016.

Hi Evansrc717--

I'm so sorry for the delays and I absolutely understand your frustration with this.

I've checked your account and I do see that your payment has been sent off. I would expect to see the tracking in the next day or so (generally payments are delivered the day after I receive tracking).

As soon as your tracking comes in, I'll come back and update you.

All the best,

Tawni

posted on June 17, 2016.

Hi Evansrc717--

I'm terribly sorry I was unable to post yesterday (I had to take the day off). I checked this morning on your tracking and I do see that the payment was already delivered to you yesterday. :-)

Have a wonderful weekend,

Tawni

Evansrc717 United States
posted on June 21, 2016.

Great news, I received a check for my winnings from Royal Ace and the check cleared, so I'm very happy. Thank you ASKGAMBLERS you came through, I wish it wouldn't have had to come to that, but I'm a "half full glass" kind of guy, so thank you Royal Ace Casino, you made it right and that's what counts..

AskGamblers
posted on June 21, 2016.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.