Resolved
Resolved
YoyoCasino - Would not payout my wins
I don't know what is going on with this casino. I have registered in Yoyo at the beginning of August, i was playing here some slots that I really like ...
Resolved
£1,000
Resolved
AHTI Games Casino - Breaching responsible gambling policy
I am self excluded through Gamstop since April 2018. Yet, I was able to register with Ahti Games on 7th June. When I asked why I was allowed to make ...
Unresolved
€3,700
Unresolved
OceanBets Casino - Pending withdrawal for over 5 weeks
Dears, I would like to submit my complaint regarding OceanBets casino. I have submitted a withdrawal request for 3,700€ (ref. number 283723) on ...
Resolved
$500
Resolved
Playamo Casino - Withdrawal still not received
Tried to withdrawl winnings on 28th September of $500 5 days ago.. chat person said that payment made on the weekend.Today I emailed customer service ...
Resolved
kr4,950
Resolved
1xBet Casino - Withdrawal still not received
Hi, Have been in contact with 1xBet´s support for some days now because of the problems I have with my withdrawal. I get different information ...
Rejected
€50
Rejected
KingsWin Casino - Support refused to answer my questions and close my account
I just registered on Kingswin and deposited 50 euro. AFTER the deposit, i was automaticly linked to a KYC and i had to send a photo of my passport and ...
Resolved
$196
Resolved
GDFplay Casino - Payment delayed
Good day I won 196.28 dollars a GDF Play casino and request the withdrawal of 01.10.2018 on my Skrill account. I got an email from them to get money ...
Resolved
€100
Resolved
Golden Lion Casino - Withdrawal to Skrill unjustly denied
Hello. I have won some money from the welcome promotion. In the terms&conditions they say that you cannot withdraw less then 100€, so I did deposit ...
Resolved
£6,000
Resolved
The Grand Ivy Casino - Verification process issues
Dear Sir/Madame, At the end of August 2018 I joined this Casino online. The 1st of September I sent them all the documentation requested to start ...
Resolved
$7,240
Resolved
BetRally Casino - Stalling verification and withdrawal
Hello, I created an account with BetRally on the 25th of October. The account username is lukeam2000. On the 27th of October I tried to withdraw ...
Resolved
£291
Resolved
888 Casino - Troubles verifying ID and withdrawing winnings
Hi there, I recently set up an 888 account to have a go with the free play option. After using it for a while and had completed all the wager ...
Resolved
$850
Resolved
Playamo Casino - Withdrawals not received after 9 days of waiting
I made two cashouts on 20/9/2018 one for $650 and one for $200 it usually takes 2-3 business days to show in my bank account but it has now been 9 ...
Resolved
£1,250
Resolved
Royal Panda Casino - Nightmare verification process
Right so when I started playing on royal panda I really enjoyed it it was my go to casino that was untill I tried to withdraw my 1250 winnings. ...
Resolved
$1,979
Resolved
Raging Bull Casino - Kept Winnings and Closed my Account
On 4/14/18, I won a jackpot in the amount of$ 2,311.34 playing slots using the 275% bonus. I had just started playing here at Raging Bull and this was ...
Resolved
$5,029
Resolved
Planet 7 Casino - Almost a month, and no sign of any of my withdrawals
I have been a player with Planet 7 Casino for some time now. I generally love it. And I'm a VIP player. But it always seems to lack in the customer ...
Resolved
$599
Resolved
Planet 7 Casino - Extremely long approval time
I have been trying to get a withdrawal approved at planet 7 since July 27, 2018. It had been declined a number of times for various verification ...
Unresolved
€500
Unresolved
QBCasino - Dragging feet on verification, stalling payout
Hello I am an elderly woman that enjoys playing slots. I won some money at QBcasino but they wont pay out. I have sent them all the documents that ...
Rejected
$3,500
Rejected
King Billy Casino - Unexplained delayed payment
I request a withdrawal for $3,500 from king billy casino on September 14th 2018 at 5:16pm it was accepted.. This is the 2nd time I've withdrew from ...
Resolved
$290
Resolved
21.com Casino - Not processing withdrawals as stated in their terms and conditions
I was requested to withdrawal on Wednesday, September 19, 2018 11:20:34 with e-wallet Neteller method and My account with 21.com is verified and ...
Resolved
£15
Resolved
Rizk Casino - Won’t let me close account and refund deposit
I have had an account with Rizk for a couple of years and previously had no issues. Last night I fancied a quick spin so logged on and deposited £15 ...
Resolved
$53,000
Resolved
BetOnline Casino - Suspended account & Lengthy Review and Payout of $53,000 balance from blackjack
Problem: I have had multiple payout requests cancelled due as my account is under a security review, however the review has been ongoing for over 2 ...
Resolved
$996
Resolved
SlotsMillion Casino - Delaying payments for 2 weeks
On 18/09/18 and 19/09/18 I received emails saying both my withdrawals for $496.23 and $500 had been accepted, processed and on their way to me (have ...
Resolved
Resolved
Planet 7 Casino - Submitted my withdrawal request 3 times so far only to be declined again
Hello, I have been a VIP member of planet 7 for some time....I submitted a withdrawal request on Sept. 7th. I noticed it was back in my active ...
Unresolved
$20,050
Unresolved
Spin Palace Casino - Trying to claim $20,050 winnings since July 2017 without success
Hello my name is Huvasi and I’m requesting help to my situation with Spin Palace Casino. On 17th July 2017 i used a paysafe at the time and I won ...
Resolved
kr0
Resolved
Viggoslots Casino - Unjustified duplicate account accusations followed by confiscated winnings
I started playing on Viggoslots and won some money using the first deposit bonus. I verified my account (30th August) and the payment to my bank ...
Rejected
£50
Rejected
Rizk Casino - Delayed Withdrawal Again
I submitted a withdrawal of £50 9 days ago and I have still not received the payment, it still says "pending approval" in my transactions. This is ...
Unresolved
kr3,500
Unresolved
Buzz Slots Casino - Pending withdrawal for two weeks, no reply by support
Been trying to withdraw money from Buzz slots casino for the last 2 weeks and payment still shows as pending, have tried different ways to cash out, ...
Unresolved
$13,100
Unresolved
Spin Palace Casino - Delayed payment of $13,100
Hi there, I won 13100 from spin palace not too long ago. I have been waiting patiently for a payment to come through. I've talked to over 7 agents ...