I deposited $40, used no bonus code and made it to $100 so to be careful I submitted a withdrawal request. Upon doing so, I was informed I qualified for an instant withdrawal so I provided all information for the withdrawal. They pulled all the money from my gaming account at this point. I've already done all the verification paperwork so that didnt need to be done. I got an email saying it had been received. Time went by so I messaged to find out what the deal was because it was suppose to be instant. They wrote back and said that it took up to 7 days for it to be approved and then I'd get an email saying it was approved and it would be paid out at that point. So much for instant. So I waited the 7 days and then some and with no email saying it was approved or any deposit I wrote them again. This time they never responded which was odd because they've always written me back the same day. It's been over 2 weeks now and nothing. Its upsetting because they basically stole the $40 I put in plus my $60 winnings and now dont answer.