Unresolved
€140
Unresolved
Buzz Slots Casino - Stalling small withdrawal, not responding to my emails
Hi. I won 140 euros in this casino and wanted to withdraw this money. Previously, I already took off and passed the identity check. The week the money ...
Unresolved
kr37,873
Unresolved
Platinum Play Casino - Unfair confiscation of 37K+ SEK and no answers for 6 months
Hi,I have a complaint regarding Platinum Play Casino (platinumplaycasino.com).I made 3 depostis of 2000 SEK (roughly 200 EUR) and won some money on ...
Unresolved
€100
Unresolved
Cromwell Casino - Withdraw not working, No response from support
(I have submitted the attached files by email)Two weeks ago I have created a new account in this casino and used a 10 euro free bonus. I have then ...
Resolved
kr3,400
Resolved
Freaky Vegas Casino - Delayed and 'lost' withdrawals
Hello! I made a deposit of 100:- SEK on FreakyVegas 2018/08/30 and used one of their available bonuses. I played through the bonus and converted the ...
Resolved
€271
Resolved
BoVegas Casino - Won't verify my account and process my withdrawal
Hi,I sent the extensive list of documents to BoVegas which included all of the following:Photo ID CardBirth CertificateProof of AdressBank ...
Resolved
€1,330
Resolved
Bronze Casino - Payment delayed
I have been trying to make a withdrawal for over a week now.I have had confirmation on three separate occasions (in emails) that my payment will be ...
Resolved
£180
Resolved
777 Casino - Stalling verification, not responding
I am absolutely disgusted and overall stressed with this whole situation. The lack of contact and explanation is disgusting and I am quite honestly ...
Resolved
$300
Resolved
Captain Jack Casino - Can't get my account verified
I deposited 30 on a 400% bonus, did playthrough so decided to withdraw my winnings ($420 - $120 bonus). The casino said I cannot do any withdrawals ...
Resolved
$60
Resolved
PokerStars Casino - Verification runaround
Hi,On Oct 3rd,2018 I opened a pokerstars account and deposited $60 US. An hour and a half later I first attempted to play but a pop up notice said my ...
Resolved
Resolved
Cool Cat Casino - Restricted login and never paid winnings
I have waited the amount of time I have verified my information more than once. Now I am restricted from casino. They won't talk to me. My first ...
Resolved
$2,200
Resolved
LeoVegas Casino - Account locked with 2,200 NZD due to "Random security check"
On September 16th 2018 I had a large win of 2,200 NZD with LeoVegas casino. Upon my withdrawal attempt, I was informed that my current ID had expired ...
Resolved
$585
Resolved
Raging Bull Casino - Still Awaiting Withdrawals
On the 21st of September I was informed via email that my withdrawal was sent to the processors and it would take 7 - 15 days for wire transfer to ...
Resolved
$830
Resolved
Ruby Slots Casino - Run around on payment
I submitted withdraw sept 11. Casino terms state 7 buisiness days. Approval then 7-10 payment. Everytime I contact chat to find out where it is I get ...
Resolved
$2,000
Resolved
SlotsMillion Casino - Stalling on payment of withdrawal
I have a A$2000 withdrawal pending. The casino claims that they cannot process a deposit to either of my banks. They asked me to open an online bank ...
Resolved
$1,725
Resolved
Royal Ace Casino - Round around for $1,725 payment
I vowed I would never play at this casino again (longtime VIP) but gave them one more chance. Played their JACKPOTHUNTERVIP coupon on 8/12/18 and won ...
Resolved
$500
Resolved
Slots of Vegas Casino - Winnings still not paid
I’ve bwen getting the run around for a payment that I’m owed for $500. This was already approved and every time I speak to someone I’m asked to ...
Resolved
Resolved
Raging Bull Casino - None payment, no customer service replies
I signed up, got a $15 chip, met the playthrough requirements, passed online verification, sent all documents to raging bull and nothing. Its only $ ...
Resolved
$0
Resolved
Kudos Casino - Verification and withdrawal issues
Hello. I registered on July 12, 2018 on the site kudoscasino.com. Won $ 1800 from Kudo's Casino on July 12th. As usual, I had to send all forms of ...
Unresolved
€125
Unresolved
Rizk Casino - Missing deposit and withdrawal
Up till now I just loved playing at Rizk.com. I made a 25 euro deposit and it didn't register at the casino but it was deducted from my account. Bank ...
Resolved
€2,000
Resolved
QueenVegas Casino - Declined 2.000€ Payout
I have been waiting for several days and should subsequently upload documents for my payout of € 2,000 although I have ever received a € 500 ...
Resolved
$201
Resolved
Bovada Casino - Finding bogus reasons not to pay my withdrawal
I requested a withdrawal of $201 on October 9th. I still had not received my money after two days and was advised that it was "still being reviewed" ...
Resolved
$1,405
Resolved
Royal Ace Casino - Delaying withdrawal approval and payment
Hello on 8/30/18 I submitted 2 wire transfers withdrawals for #2100 and $675 with all the necessary documents and bank information. My withdrawals ...
Resolved
$10,912
Resolved
Club Player Casino - Runaround issues on payments totaling $11,600
Hi, on July 7th I won around $11, 600. I requested the payments in checksRequest ID: 2051943Method: CheckAmount: $-2,500.00Date: 7/7/2018 6:04:34 ...
Resolved
€152
Resolved
1xBet Casino - Skrill withdrawal still not received after being 'processed' for days
Request date04.10.2018 (23:57)Payout possible from05.10.2018 (00:06)Method of paymentElectronicAmount152 EURStatusApproved.Usually it is in my skrill ...
Resolved
$2,191
Resolved
Planet 7 Casino - Withdrawal Request from 8/29 still not received
I went ahead and completed all of my wire transfer documents ahead of time.and ensured they were submitted and verified before requesting a withdrawal ...
Resolved
€11,000
Resolved
Azartplay Casino - Unable to process my €11,000 withdrawal, now threatening to confiscate my winnings
i am norwegian. we have restrictions from norwegian banks not being able to use our VISA card directly. so the industry have made several options for ...
Resolved
€100
Resolved
Tipbet Casino - Stalling on a €100 withdrawal
So it all begin with me winning 206€ on a bonus bet of 15€ that was sent ro me via email. I made a withdrawal request immediatly. And i waited and ...
Rejected
$1,595
Rejected
Slots of Vegas Casino - Finding new reasons again and again not to pay
I won 1700.00 on 8-9-18 it was approved for 1595.00 8-21-18 i called 9-4- 18 because I still had not recieved it, was told 1st they didnt know if i ...