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Resolved
Ruby Slots Casino - Playing verification tricks and not paying me my winnings
I won 125$ and sent the information required by the site.. Now their playing games and locked me out of my account.. I sent mi id my bank card and my ...
Resolved
$5,000
Resolved
Planet 7 Casino - Keeps putting withdrawals back $5,000
I submitted my withdrawal request on January 9th 2018 to Planet 7 Casino. I also submitted my verification on the same day since it had been 2016 ...
Resolved
Resolved
Planet 7 Casino - Refuses to pay legitimate winnings of $5,500
I made 4 deposits in the last week with code VIPvalue totaling 700$. The bonus money locks out all games except for slots and keno until the ...
Resolved
Resolved
BonanzaGame Casino - Winnings unfairly removed
dear ask gamblerson xmas 25.12.18 i make a deposit of 175.- with a code to get freespins without any wager.with my money i won 305.-after making a ...
Resolved
$5,000
Resolved
SlotsMillion Casino - Delayed payment nearly 3 weeks since withdrawal request
I requested a withdrawal of $5,000 on the 13th December from Slotsmillion.They kept rejecting identification for weeks, stalling, not responding…. ...
Unresolved
$60,000
Unresolved
Jackpot City Casino - Refused to pay me $60,000+ in winnings without saying why
Hello,Back in November I signed up to play on JackpotCity. I deposited $ 2000 from my mastercard and did not sign up for any bonuses as I have been ...
Resolved
Resolved
Zig Zag 777 Casino - Delayed Skrill Payment
Since the 3/01/19 i have been trying to receive payment from this casino using Skrill and Visa Debit. Due to Visa debit expiring i needed to go ...
Resolved
$2,000
Resolved
BoVegas Casino - Not paying winnings despite providing all documentation
Account Verification was sent on the 11th December 2018. Despite ongoing communication and being told the money will be sent. I have requested the ...
Rejected
£1,115
Rejected
Cashmio Casino - Most complicated account verification I have encountered
I created a new account at the site cause it had a more variety of games then their partner online gambling site which i had an account in so i made ...
Unresolved
$13,000
Unresolved
Royal Vegas Casino - Withdrawal still pending after 2+ weeks
I put in a request to withdraw $13,000 by EFT from Royal Vegas and submitted the needed documentation. 2 weeks later the withdrawal is pending. I've ...
Unresolved
£250
Unresolved
Winner Million Casino - Stalling payment of winnings
Won £4,000 2nd wk in dec 18. Withdrew 2 x £2,000 Sent them verification documents and lots of emails my payment status showed as pending then my ...
Resolved
$100
Resolved
Rich Casino - Delayed and returned withdrawals to account
I have tried to withdraw winnings on numerous accounts. At first verification process, was asked to deposit in order to withdraw $100. Only 3 withdrwl ...
Resolved
€1,329
Resolved
LV BET Casino - Withdrawal delay and excuses
Hi,On December 1st 2018 I claimed a bonus and finished wagering and withdrew 1329 euros.After sending my documents I was told my withdrawal to my ...
Resolved
Resolved
Captain Jack Casino - No response to mails, no update on withdrawal of $650
After submitting my Bitcoin withdrawal I was never asked for or given a chance to enter my Bitcoin wallet address and was immediately sent to hooyu ...
Resolved
Resolved
Raging Bull Casino - Delayed Funds Even After ALL Required Documents Have Been Sent Multiple Times
On 8/12/19 I won some money on raging bull.I asked to withdraw $1400 and of course had to go through the whole withdrawal process of sending required ...
Resolved
$2,500
Resolved
Silver Oak Casino - Delay of $2,500 payment
I love the Silver Oak Casino and sisters casinos. Their casino works very well, their slot machines are interesting, but I will never understand why ...
Rejected
£30
Rejected
mFortune Casino - Refusing to accept valid proof of address required for delayed £30 withdrawal
I have had a pending withdrawal of £30 for months with MFortune and after struggling to get any contact from them I finally emailed to get a response ...
Resolved
$1,550
Resolved
SlotsMillion Casino - Not paying approved withdrawals
I made two withdrawals one on 19/12/2018 for $450, which was approved on 20/12/18 and another on 20/12/2018 for $1100, approved 21/12/2018. I realised ...
Resolved
Resolved
Dreams Casino - Never ending issues with withdrawals
AGAIN. Withdrawal approved on 12-3. Left it alone; hope (eternal optimist, I guess) that Dreams would process the withdrawal properly and AGAIN they ...
Resolved
€3,500
Resolved
Betzest Casino - Does not answer me and does not process my withdrawal
Hello,My name is Asparuh < surname removed > and I registered 2 months ago in Betzest. 12 days ago I requested my first withdrawal. My account is ...
Resolved
€1,000
Resolved
Bronze Casino - Delayed withdrawal with no information from finance team
I have a withdraw pending of 5000 euro. I was called by the staff for personal information to confirm my identity. They told me that i received an ...
Resolved
Resolved
FortuneJack Casino - Uses excuse for bug in one game to refuse payment of another games jackpot.
Hello, someone on BTCointalk said that I should inquire to you about a problem I have recently had with FJ if you could please take a look.Hello ...
Rejected
Rejected
Planet 7 Casino - Intentional cashout delay of verified player
Reached out to chat today after I noticed that during the process to cashout via BTC, I was never asked for a wallet address, I reached out to chat ...
Resolved
kr11,400
Resolved
CasinoPop - Overdue/holding back payment
I would rather not submit a complaint on Casinopop but after several attempts trying to work this out without a third-party i am now in need of some ...
Resolved
€80
Resolved
La Fiesta Casino - Verification issue
When I sent a copy of my passport, credit card and bank statement it took something like 30 min to verify Them. Then they demanded a handwritten ...
Resolved
$2,036
Resolved
Slot Madness Casino - Unfortunate Slow Payouts, Again
I absolutely love Slot Madness' software - some of my favorite games live here; unfortunately, to get a payout you have to post a complaint which is ...
Resolved
$3,600
Resolved
Betzest Casino - Does not want to pay winnings
I bet $ 100 and win $ 3,600 When he tried to i withdraw, the casino contacted me and said we had problems paying the money They said they should wait ...
Resolved
€875
Resolved
La Fiesta Casino - Delayed Withdrawal, Decreased Amount
In Dezember I played in the Casino and did some deposits within 300 EUR and I didnt won. With another deposit from 50 Euro I won. The amount of 875 ...