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Buzz Slots Casino - Made deposit, but the promised free spins are missing

RESOLVED

Complaint Info

Disputed casino

Buzz Slots Casino
Posted on December 24, 2015

I joined up to buzz slot around
24th December - 7 am E.S.T
I carefully made sure I followed the correct procedures and selected the bonus for the 200 - 300
free spins (Code word bum)
I had made the required amount at 29£pound first deposit-
I checked the slots that your casino said they would be on nothing I also didn't recieve my no deposit free spins either!
I have attached screen shots of the account in the casino as you can see I made the minimum requirement 20£pound.
I couldn't find any support details!
Instead I have had to come here, I'm extremely dissapointed and hope that this is sorted in the couple off hours.

Posted on December 24, 2015

Buzz slot has applied the credit s I take responsibility for not reading the terms and conditions as they clearly state it can take up to 24 hours to be applied!
Buzz slot applied this within 7 hours amazing service!
I will add I thought, ask gamblers support investigates both sides before putting complaints up and validates each party then fairly resolves the matter any way my apoligies buzz slots is so far soo good 😉

AskGamblers
Posted on December 24, 2015

Based on the player's last comment we consider this case as resolved and officially closed.

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