Zula Casino - Prize Redemption Payment shows PAID but I still haven't received payment

So if the prize redemption shows PAID wouldn't that mean the money should be in my account? Zula Casino's Transaction Log Says that they paid me out my redemption consisting of a total of $600 on 9/4/2025 at 7:02pm. The redemption ref # is 120127639-1 & user ID 120127639.

Wouldn't you think if you show your prize as paid it would actually be "paid?" or am I missing something here.