Ag Awards

Jackpot Party Casino - coins not given after jackpot win

Posted on May 16, 2014

I was playing enchanted kingdom and was into a bonus playing 3,000 a spin, i was awared another 20 spins for a totol of 40, after the game was completed I won just over $150,000 it was calculated into my back giving me just over 1,015,000 chips. I closed the game down had supper and then went back to the game , it was not shoing only $855,000 chips, WHAT happened to the 150,000 I just won ???

Please recredit this to my account



Posted on April 11, 2013

Hi Wayne,

Thanks for the feedback! We think you are talking about the Facebook App as opposed to the UK online casino? If you are talking about the UK online casino then please come to live support and we will be more than happy to help you otherwise if you are talking about the Facebook app you can contact their dedicated support directly at Jackpo­tPa­rty­Cas­ino­@Ph­tan­tom­ I’m sure they too would be happy to help you with your enquiry.

By subscribing you are certifying that you are over the age of 18.

Sign up for +130 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy