Complaint #1 Jackpot Party Casino

coins not given after jackpot win

By waynerothermel

12 years ago

I was playing enchanted kingdom and was into a bonus playing 3,000 a spin, i was awared another 20 spins for a totol of 40, after the game was completed I won just over $150,000 it was calculated into my back giving me just over 1,015,000 chips. I closed the game down had supper and then went back to the game , it was not shoing only $855,000 chips, WHAT happened to the 150,000 I just won ???

Please recredit this to my account

Cheers

Wayne

Disputed Casino Jackpot Party Casino

Reason Bonus not given

Discussion

Jackpot Party Casino

• Representative

13 years ago

Hi Wayne,

Thanks for the feedback! We think you are talking about the Facebook App as opposed to the UK online casino? If you are talking about the UK online casino then please come to live support www.jackpotparty.com and we will be more than happy to help you otherwise if you are talking about the Facebook app you can contact their dedicated support directly at JackpotPartyCasino@PhtantomEFX.com. I’m sure they too would be happy to help you with your enquiry.

Jackpot Party Casino Complaint Stats

Resolved 1 / 9

Avg. Amount $30

Avg. Complaint Duration 12 days

Avg. Response Time 4 days

Jackpot Party Casino Complaint Summary

Most user complaints about this operator fall under the Software category.

So far, 1 out of 5 complaints in this category have been resolved.

This operator's average complaint duration is 12 days, while the average duration across all operators is 8 days.

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