I did a withdraw of 560 euro to neteller 3 day's ago and today they put the money back in my account. Now they want me to send documents before they do the withdraw. I did withdraws to neteller a couple of times before this.
It's not fair to make me wait for 3 day's and then ask me for my documents. Now i have to wait until they proces my documents and after that i have to wait 3 days again for them to put my money to my neteller account.
And they don't accept me on live chat. I logged in and out a couple of times. I could not upload my documents on the site because it keeps giving errors. So i had to call them to get an email adres to send it to.
This slow process is anoying and rude. I did the withdraw on monday and they ask for my documents on thursday. I send it to them. When will i have my money?