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Grand Parker Casino - Casino continually declined payments

Complaint Info
Disputed casino Grand Parker Casino
Reason Declined payment
Amount $ 6303
Posted on November 25, 2014


I won 10.303 usd in april 2014:Grand Parker Casino paid me 4 times 1.000usd then i requested money again,but all my next withdrawals was declined andthey sent me an e-mail on 10th of july 2014 that my account was randomly choosen for security checking and it might take up to 60 business days to be over.It means i had to wait till 2nd of october 2014.After 2nd of october I went to cashier and made several withdrawals.I have been declined every time,several times and chat providers are unable to provide a clear picture as to why the review process has not been satisfied.It is now 95 working days-
Please help me to get my money.
Thank you very much.

my Grand Parker Casino usarname:Ballina

Posted on November 21, 2014

Hello Canada,
Please note: this issue is being investigated by the finance department.
Please request a withdrawal so that we could send you winnings right after the account review is completed.
Best regards,
Grand Parker Casino

Posted on November 21, 2014

Thank you for your reply.It is now 98 working days from the date the account security checking should be done.I am waiting for my money for more than 5 months.
I request a withdrawal of 3.000 usd today like you told me.I hope will be all OK this time.
I am waiting for the money,when I get it I will post complain as solved.

Posted on November 25, 2014

We got an email from a submitter that this complaint is successfully solved.

Grand Parker Casino Complaints

  • 31 of 64 resolved
  • 3 days avg response
  • 1 month avg complaint life
  • 1,584 USD avg amount

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