I was asked to verify the account in slotastic,
I submit some documents (driver's license, bank statement and holding the ID)
a few days later I got a message from slotastic:
We are contacting you from Slotastic Casino.
After reviewing the documentation submitted, your account does not pass the inspection of our internal security.
A decision has been made to close your account. This decision will not be reversed.
As per our Terms and Conditions:
16. All cash-ins will be subject to audit before being processed. Players must provide a copy of their proof review of identity, address, copies of credit cards and / or other appropriate documentation when the withdrawal of credit. Proof of identity must match the registered name and surname. If a player fails to provide this within 4 weeks of our request, his account may be subject to lock and victory and / or cash-in is made, voided. In the case of fraudulent documentation, the account will be locked and all winnings and / or cash-in will be canceled.
In terms of new accounts under your name created, will also be closed.
I never thought if my account would be closed because all the documents that I have submitted a valid and clear.
but I want proof of lawful if my account does not pass the security checks