Hi One4kim,
The exact reasons for the repeated cancelling and re-requesting of withdrawals are only known to you but this is a very uncommon practice. From our perspective, it looks like an attempt to create a smoke screen to juggle coupons and withdrawals. At the very least this is quite suspicious.
Regardless of the reasons behind your withdrawal actions, the facts remain as I previously posted:
Each withdrawal you attempted/cancelled would have been declined from the get-go. You would have needed $525 to meet the coupon requirement on the $500 withdrawal. You would have needed $1,050 to meet the requirement on the $1000 withdrawal and you would have needed $875 to meet the requirement on the $600 withdrawal.
In your answer, you state the amount of $2,100 is built up from three original withdrawals of $500, $600 and $1,000. All three of these withdrawals originated from different deposits and DIFFERENT COUPONS. The simple fat that you cancel two of the withdrawals and then right away request them again, (in your own words) "to maximize their most convenient withdrawal option" does not change the fact that the original coupon value stays attached to these deposits and withdrawals.
If you group all withdrawals together, you also have to group the attached coupon values together, regardless.
This is a continuous issue in this account and it simply does not work this way.
Regarding your other issue--a total of $7,248 has been approved on this account, compared to the $8,748.50 you are claiming:
04-08-2014 31339589 $ 1.000 Check 04-25 ( $ 25 fees ) cashed
04-24-2014 31559397 $ 175 WU 05-09 ( $ 15 fees )
05-09-2014 31704047 $ 975 Check 05-21 cashed
05-22-2014 31863462 $ 151 WU 05-23 ( $ 15 fees )
05-27-2014 31923813 $ 975 *
05-27-2014 31923909 $ 200 *
05-27-2014 31923847 $ 825 *
05-28-2014 31931835 $ 400 * Check 05-28 $ 2.400 cashed
05-28-2014 31931836 $ 1.062 Check 06-19
06-02-2014 31983878 $ 350 **
06-02-2014 31983873 $ 675 **
06-05-2014 32011476 $ 460 ** Check 06-10 $ 1.485 ( $ 40 fees ) cashed
I can see that all checks except the check for $1,062 have been cashed already. According to FedEx, that check was delivered to you, Tuesday, June 24th.
At this point, all approved withdrawals have been paid to you and all have been cashed, except the one last check you received, last week.
Last, we stand by our policies and terms regarding our coupons, which are clearly written and posted on our websites. If you choose to ignore the terms, there is really nothing to argue about.
Tawni
