AskGamblers Complaints Team have been provided with valid evidence on behalf the management of 10Bet Casino where it is clearly displayed that player had opened more than one account. Player by these actions violated general casino term #5.1
"5.1. Single Account You may only register and operate a single account with 10Bet. If you hold more than one account we reserve the right to suspend all duplicate accounts until all the account details and balances (belonging to you) are consolidated. Once completed, all other accounts will be terminated leaving a single active account. 10Bet may at its sole-discretion refuse registration of a Customer account, or close an existing Customer account, but any contractual obligations already made shall be honoured."
Based on the above, AskGamblers Complaints Team consider this case as Resolved and it is now officially closed. In case of a disagreement with our decision we remind player that further assistance on this matter could be requested from the relevant licensing authority responsible for 10Bet Casino.