On December 20th I requested a withdrawal of $4000 from Club Player Casino.
Their web site states they will process withdrawal requests within 7 - 10 business days.
As of today it has been 21 business days. (And, that is not including the holidays.)
I have sent e-mails to them but they continue to give me the run around. Their replies are at best cryptic and never really give you an answer. Their customer service reps have not been helpful in any way. They will not accept phone calls.
I have kept all of the e-mails and can give you a screen shot of my account at Club Player. However, they are too numerous to include in this complaint.
Please give me an e-mail address and I will gladly provide you the documentation.