could you kindly get in touch with [email protected] so that you case can be followed up and finalized as we are waiting for your respons on your banking details?
The payout request made to you was refused, as you can see in the banking line copied below:
Refused EUR 90.00 2013-12-09 19:01:55 CET
We have emailed you a few times by the finance department, after it got clear the funds were not received by you. In the email we asked you to verify the banking details as the provided ones in the payout request seemed to be incorrect. We can not verify these on your behalf, there for we were pending on your reply. So we are surprised to see your comments here on this forum, as can not be responable for the lack on respons for your banking details update. But we do want to get this sorted, so we can payout your winnings!
as for the comment of "Addict7", can you also please contact our support team, so we can check on your issue? The information you have provided is not giving away your identity so we can not help you sort the issue if there is any. (also your nick name does not pop up in our database). Furthermore we have checked with the finance department, and it does not ring any bell so far for your complaint. So if your complaint is legimate and you are indeed a real player, please contact us by support.