Hello have a problem with Casino Heroes where I closed the account permanently a couple of times but that is only to contact support so the account is open in 1 minute. Closing the account permanent because you usually lost control. If you want to take a break you dont turn down the account permanently, and points out that account should not be opened again. The casino support team failed Several times reopening my account even though they knew I self excluded permanently from their side. They point out that I have taken a break but clearly said that I WANT THAT ACCOUNT TO BE SHUT DOWN PERMANENTLY AND NOT BE OPENED REGARDLESS OF WHETHER I CONTACT THEM !!
I know that I am responsible for my game but I am not responsible for casino heroes can not stand for its security and responsible gaming in my world you have clear problems with the control of gambling and therefore taking this step to close the account itself permant not once not twice three times and still opened the account and sent me by 25 October that the account is now definitely closed. You can see the files on the chat here Unfortunately this is in Swedish but you can translate and understand.