I made a deposit of 10 euros at this site and was promised the 200 % bonus. I had to press the "claim" button, so i did. The only amount that is in my account is the one that i deposited, no sign of the 200% bonus is to be seen. I have since registration been on the site talking to different live support members, and no one seem to understand the problem. They are just referring me to send a mail to [email protected]. The support is working very slow, and just giving me the same answers, it feels like they are not even trying to help me out. They are not answering my mails, ive sent maybe three different mails. They are not even responding that they have recieved it. 10 euros is not much money, but it feels that i have been scammed. How can it take more then 3 days for a support to even answer my mail?
Complaint Info
Hi Jasenko,
I just send you priv msg.
Yeah, i've answered you, still no bonus to be seen..
VoltCasino Complaints
- 2 of 4 resolved
- 2 days avg response
- 1 week avg complaint life
- 247 USD avg amount
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Rejected
VoltCasino - Ignored GAMSTOP self-exclusion
£900
Rejected
VoltCasino - Ignored GAMSTOP self-exclusion
Hi,In May 2018 I registered with GAMSTOP as I was aware that I had a problem with my gambling. However, on 6th March 2019, during a moment of weakness ...
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Resolved
VoltCasino - No bonus, still waiting, bad support
Resolved
VoltCasino - No bonus, still waiting, bad support
I selected the bonus option and deposited £20 7 times, still not received my promised 50 free spins and my 200% bonus, live chat said it’s been ...
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Unresolved
VoltCasino - Wants me to send verification documents to a gmail address?!
€870
Unresolved
VoltCasino - Wants me to send verification documents to a gmail address?!
I played here and did not receive a welcome bonus. Support could or would not add the bonus for me manually too so I decided to withdraw 870 euro ...
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Resolved
VoltCasino - No bonus and no sign from my withdrawal
$17
Resolved
VoltCasino - No bonus and no sign from my withdrawal
Hello, Good evening. I had created open an account with Volt casino and deposited to claim 200% upon my $17 deposit. But I didn't receive any bonuses ...
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