Hello. I tried to resolve the conflict independently, but the casino ignore me. I ask you for help. I was registered on Bonanza Game Casino in June, 2018. I was lucky, I won and wanted to receive the prize. Bonanza Game Casino told me that the withdrawal of funds will be made in parts ($200 each). These conditions shocked me, but I agreed with new conditions.
03.10.2018 I got the last transfer of $100. 6 months ago.
31.07.2018 the support service of casino directed me to finance department for permission of a question about return my money. Since August, 2018 I correspond with finance department regularly. Finance department answer me with the similar messages "Please expect your cashout with patience".
The last letter from casino was 03.03.2019, contents was such "We will payout your funds asap"
Now Bonanza Game Casino are obliged to pay me $667. I consider that time for payment has to be reasonable. I ask Askgamblers to assist in return of my money.
Best regards, < full name removed >.