I have had winnings of 16 762.50NOK on betzest since 11/02-20. I have sent them all kinds of documentation, I even went to the bank twice and got dated, stamped and signed documents for them. Which they did not approve. I have over 40 e-mail correspondences back and forth with them. Their finance department finally approved me to cashout on 20/03-20 using skrill, which is what I used to deposit money. It turns out cashout does not work. I email finance again, and they say they are having trouble with their e-wallets. They offer me to withdraw using bank transfer, and if not I will get notified when their e-wallets are up and running again. This happened on 23/03-20. I e-mailed them again one week later, on 30/03-20 asking if it was fixed and got no reply. Two days later i wrote another e-mail which they replied to, saying that it’s still not fixed and that they can not give a timeframe for when it will be fixed. It is now 13/04-20 and they have still not managed to fix the problem with their e-wallets?
According to money laundering law the cashout should be made with the same method used when depositing money.