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BC.Game Casino - Verification done but now I cannot login

9 hours left for BC.Game Casino to respond.
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Complaint Info

Disputed casino

BC.Game Casino
Posted on February 5, 2025

Hello,

A few months ago, I had a problem with my tips and withdrawals suspended. I contacted support via live chats several times and finally through email. They asked me to verify my account (advanced verification). Yesterday I verified successfully and it says I was approved. That was good, but then the problems started. I contacted Live Chat and the Support said I should wait til today for my withdrawals and tips functions to be enabled. I was like "OK", but when I logged in (or maybe saying when I TRIED logging in) today, I got a message:

Error 4001: Account verification required.

I don't think I should do the same long communication through the email. Is there anyone here that can check my issue? Thanks in advance.

Posted on February 5, 2025

Hello,

@AskGamblers can you provide me with the user details.

Best Regards
Panda - BC.GAME

AskGamblers
Posted on February 5, 2025

Dear BC.Game Casino,

We have just sent these manually in a private message.

Please confirm you have received the requested data and keep in mind that in case you fail to respond within the given timeframe we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

BC.Game Casino Complaints

  • 153 of 171 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 3,000 USD avg amount

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