Resolved
$5,000
Resolved
Dreams Casino - Payments Delay & No Response
I finally hit on two of 4 sister casinos I was playing. dreams casino for $5000 and SlotsGarden for $2500. That was on July 31. I submitted all my ...
Resolved
$1,300
Resolved
Slots of Vegas Casino - Taking too long for payout
I initially requested a payout in May for $1300.00. But was instructed to resubmit documents i had turned in 6 months prior. My payout was finally ...
Resolved
$1,000
Resolved
Las Vegas USA Casino - Failure to pay in a reasonable amount of time
On July 11th I requested a 1000.00 payout that was "processed" and approved by security. It is now August 23rd and they have said that it has not even ...
Resolved
$3,000
Resolved
Las Vegas USA Casino - Payment Missing
Having won 3000.00 dollars on June 27th and having had security approve all paperwork, I now find myself unable to communicate in any way with the ...
Resolved
Resolved
Thebes Casino - Verification takes too much time
I have sent the verification documents about two weeks ago, since then they dont respond to my emails or on the live chat. They dont even tell me how ...
Unresolved
$1,350
Unresolved
Grand Reef Casino - Still waiting for my $1350 withdrawal to be paid
on the 28th of august 2017 i made two withdrawals my first withdrawal was $1350.00 and then i made another withdrawal for $350.00 in the email that ...
Resolved
£700
Resolved
Sloty Casino - Poor withdrawal process
Still waiting for my pending withdrawals. Finally sorted out the docs they needed and confirmed to start withdrawing. Now my two withdrawals are still ...
Resolved
€10,000
Resolved
Betcart Casino - No response from their support, still unable to withdraw over €10,000 in winnings
Hi, BetCart support keeps ignoring me and does not answer my email. I have sent them everything they requested by them regarding verification and ...
Resolved
Resolved
Mr Green Casino - Software glitch issue still not resolved after 4 weeks
I submitted a complaint to Mr Green Casino nearly 4 weeks ago regarding a software glitch causing my win to be incorrectly calculated.They have ...
Resolved
£400
Resolved
Pocketwin Casino - Self exclusion request not honored and duplicated deposits
Hello, I emailed Pocketwin on 17th November to self-exclude myself as I felt myself getting addicted to gambling. I never received a response so I ...
Rejected
£4,550
Rejected
Hello! Casino - Winnings seized without any justification and proofs
Dear Askgamblers, I am thankful I have found your site which reassures me am I not the only player having problems with Hello Casino. I started ...
Resolved
€170
Resolved
Casibon Casino - Gladly took my credit card deposit, but will not let me cash out using the same method
I sign in yesterday and get some welcome bonus after deposit By credit card. Wager enough and try to cashout 170€, but when i go withdrawal secton, ...
Resolved
£0
Resolved
mFortune Casino - Declined my 300 pound payment and had no reason to
So this is my appeal! Here's the facts! I won 300 pounds!! Withdrew 300 pounds!! Got told that I wasn't allowed it due to breach of contract ...
Resolved
Resolved
Hopa Casino - Non existent Customer service
Deposited as a new member today and was automatically given a 100% bonus which I didn't want. T&C's say don't play just contact us immediately which ...
Resolved
$1,000
Resolved
Las Vegas USA Casino - Winnings not received
I have a pending withdrawal of $1000 on June 9th. Status is the usual response from the casino...I am in the queue for payment and can't tell you when ...
Resolved
$1,460
Resolved
Royal Ace Casino - Delayed payment of $1460
I made a withdrawal back in July of $2260. Their terms (which we all have to stick to don't we?) state it takes 3 business days just to be approved - ...
Rejected
£17,398
Rejected
Hello! Casino - £17,398 unfairly confiscated
Dear askgamblers, I have been a loyal player at Hello casino and have won and lost over the last (x) months with no troubles. Recently they sent me a ...
Unresolved
kr19,012
Unresolved
Staybet Casino - Refusing withdrawal due to retrospective change of bonus rules
I made a deposit (2017-08-03) of 2000 SEK with a 100% deposit bonus. I wagered the bonus playing Jackpot 6000 and Zombies, ending up withdrawing 19012 ...
Resolved
£901
Resolved
Hopa Casino - Still awaiting a payment after 96 hours
I requested a withdrawal for £901 on 9/9/17 and still waiting payment, I have sent documents over twice, spent over 2 hours in phone calls trying to ...
Resolved
$100
Resolved
Vegas Strip Casino - Withdrawal approved twice, but now declined after a month
I have had problems before out of this casino, the first time I won 300 and it was approved that was in December of 2016 it took till April 2017 to ...
Unresolved
€10,233
Unresolved
Staybet Casino - Trying to steal legitimate winnings!
staybet send this 200% bonus offer up to 100e so i go to giwe it a shot.i made deposit of 50e via neteller before i start to play i read t&c there was ...
Resolved
$2,963
Resolved
Slots of Vegas Casino - Withdrawal process unfair and taking too long
I made 2 withdrawals for a wire transfer at slot of vegas on 8-15-17 in the amounts of 2500.00 - the limit allowed and the remaining 550.00 I had. I ...
Resolved
$200
Resolved
All Jackpots Casino - Cashout repeatedly returned to account
Hello - at first I was reluctant to submit information requested for verification as I am afraid of identity theft however I finally did. Should have ...
Rejected
$1,300
Rejected
Planet 7 Casino - Over 3 months to complete my payout requests
Attached is a transcript from the tenth time I have "Live Chatted" with a representative who in turn has escalated the payout every time. In May of ...
Resolved
£5,426
Resolved
ComeOn Casino - Not letting me log in and withdraw funds
Come On Casino website does not appear to work. My account is fully verified and I just want my winnings withdrawn, but I am unable to log into the ...
Resolved
Resolved
Novibet Casino - Won't let me withdraw despite them wrongfully stating minimum bet for NetEnt blackjack game
I opened an account at novibet in order to play in the NetEnt live blackjack Standard (https://www.novibet.gr/Casino/game/NE_lcblackjack_sw). Before ...
Resolved
Resolved
888 Casino - Payment delayed since 5th September
My casino id is < removed >. On 5th.sept I withdraw my winning from the account, until 7th it's was awaiting for process on 8th of Sept it was ...
Resolved
$17,140
Resolved
Silver Oak Casino - Approved withdrawals that didn't get paid out
I got really lucky last summer and won $29,904at Silver Oak Casino. I have been requesting this money in $2500 increments since last year and so far ...