I'm new user of the mr green site, I deposited 50 euro with 100% bonus new user but 50 euro were subtracted twice from my PayPal account for a total of 100 euro...
Impossible play because when i launch one slot game not start the video slot but I view black screen or the image freeze...
I tried to contact the assistance by email but two days have not solved any of the two problems and my request for full refund for non-service after 48 hours are not answered.
Today they have deactivated the account with 100 euro to try to fix the problem ... and now I'm without the money and I can't access to my account.
For the reasons described above I request a refund of 100 euros.