I made a withdrawal of $420 on 8 June 2018. It was withdrawn in two tranches of $210 each. On 14 June 2018 I received a payment of $190. Since then I have not received the balance of my withdrawal. I raised the complaint with emu casino on 19 June 2018 and was told the security and payements team would review the issue and email me. I have chased emu casino each day since with no response and no payment. I left 3 telephone messages for a returned call and no reply. I sent an email and was told the security and payment team would respond. I’ve spoken daily with the online live chat and told to wait for a response from the security and payments team. I was told there is no number or email I can contact them on.