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Indio Casino - Amount of 1000 INR not credited till date

UNRESOLVED
sudhir India
posted on July 3, 2018.

On 14 th June I deposited INR1000 IN HDFC BANK as per casino instructions and sent mail to cashier enclosing copy ofICICI bank transaction note no 816522314581 on same day,again as per instructions.Sent reminder mail to cashier on 15th.No response..Tried "24 hr live chat" but all i got was message that it was not active and I should try after sometime.Normally deposit is credited in 1/2 hrs after sending them mailwith proof.Today 15 days have passed but no credit.
About 10 days back I recd mail from casino saying there were technical difficulties ,being sorted out and my problem will be attended shortly.No change so far and LIVE CHAT shows same message today. This never happened earlier.
Sudhir

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