Keeps refusing to honor bonus although successfully qualified to get one

I would like to inform you that my account verification has been pending for over a week already despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds. First I have submitted the selfie of me holding my pan then I submitted a selfie of me holding my Adhar card. There customer support chat and mail system has been worse no explanation are giving

Furthermore, I would like to clarify that the total disputed amount in this case is 538000 (INR). It has been declined even after submitting all the documents

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request Ask gamblers intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Thank you for your support.

Dear Team,

I made withdrawal of INR 1,00,000 on Sep 14 , in that 21k is refunded to my dafabet wallet but 79k is never credited to my bank account nor refunded to dafabet wallet.

I waited for the timeline dafabet mentioned to complete 1to 4 working days but it is already been 20 days till I haven't received the funds.

Whenever I try to contact them they're simply sending automatic replies

• Transaction Id: 529077588
• Transaction Date: 14/09/2026 08:26:46 PM
• Transaction Amount: 100000.00

As requested by dafabet I have shared bank statement too but no response for that also.

Iam attaching bank statement here too for your reference.

Password to open statement: 10959190299

Please refund back my 79k back to my account

Regards

< Full name removed >

Dear Support Team & Management,

​I am writing this in response to your recent emails regarding the arbitrary confiscation of my withdrawal request of INR 100,000.00 (processed/blocked on 2026-04-09 21:48:41 IST).

​I strongly reject your decision to seize my funds under the vague pretext of "management decision" and "internal procedures." Merely citing internal policies without providing concrete evidence, specific logs, or exact clause violations is completely unacceptable and constitutes an unfair business practice.

​Please be advised of the following:

​Demand for Evidence: I demand a formal written explanation specifying the exact Terms of Service clause I am accused of violating, along with audit logs and evidence supporting your claim within 48 hours.

​Regulatory Escalation: If my funds are not released or a valid proof of violation is not provided within 48 hours, I will formally lodge an official complaint against your platform with the

​I have strictly adhered to all platform rules and operated in good faith. I expect an immediate re-evaluation of my account and the prompt release of my INR 100,000.00.

​Failure to respond with a satisfactory resolution will force me to proceed with all legal and regulatory actions mentioned above without further notice.

​Regard,

Transaction ID: 503536720

Date of Request: 09/04/2026

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹3,10,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

Hi @dafabet team

I withdrew Rs 40000 on 8th September.

It was successful but has not been credited to my bank account yet.

I tried to contact customer support, but there has not been much response from them, so I am contacting you here to resolve my issue.

Please understand my issue, recheck with the payment partners, and please credit the amount to my account

Transaction ID: 528406947

To the AskGamblers Complaints Team,

I am filing this formal complaint against Dafabet regarding a significant delay in my withdrawal and a lack of transparency concerning an ongoing account audit.

Timeline of Events:

On 09 21, I submitted a withdrawal request. Shortly after, the request was rejected.

I contacted customer support and was informed that my account was "under routine audit."

Since then, I have followed up with their support team daily. However, I have received nothing but scripted, repetitive responses stating that the audit is "still in progress" and that I must "wait patiently."

As of today, 09 28, it has been several days without any concrete explanation, evidence of suspicious activity, or an estimated timeframe for completion.

My Position:

I have fully complied with all terms and conditions and have not violated any rules. I believe this indefinite "audit" is being used as a tactic to delay payment. I have already attempted to resolve this directly with the casino, but their communication has been entirely unhelpful and non-transparent.

Desired Outcome:

I request that Dafabet complete the audit immediately and process my pending withdrawal without further delay.

I have attached screenshots of my account balance, the rejected transaction history, and my conversations with their support team as evidence.

Thank you for your assistance in mediating this matter.

Regards,