Complaint #34 Dafabet Casino

Keeps refusing to honor bonus although successfully qualified to get one

By mr m.

7 years ago

Message on forum

1. Refuse My winning, keep saying i’m not qulified because not meet the minimum betting requirement. From the livechat to the emel they always say i not meet the minimum betting requirement and dont read understand T&C before playing. I tell them many time and show some evidence but not believe and not accept what i have.
2. They have to many promotion in one time, I just remember what kind of games i playing, and sometimes i look at back the system going wrong, my badge also gone, when i ask about my badge they said i dont meet betting requirement but i receive the badge bonus before. When i said im not doing anything wrong everybody on CS dont want to accept my words and thinking im this is my faults.
3. Whats wrong with CS becoming rude sometimes. I asking very simple question about my arcade bonus but always answer different things, i show that proof i get from the system and CS always reply another thing. The emel was respond everytime from different CS but nothing resolve until now. And CS seems like dont know anything when i ask. They cannot provide any details about my betting because dont have authorise and clarify what i need to know. But the funny things I’m always wrong without showing anything from them. They are just bullies people.
4. This is my latest problem from many problem i have, i just show the simple one and making people easy to understands. I emel and chat to them, i asking about my arcade bonus but they refuse my winning. i showing the evidence but still deny, and saying another thing, This is emel , history , chat record coming form they system. As i see my history im reach The minimum betting requirement and the winning…but they respond from them i cant accept.. and please look at carefully…
5. Im just making deposit more rm5O for meet requirment but still refuse my bonus

Disputed Casino Dafabet Casino

Reason Bonus terms violation

Discussion

AskGamblers

• Support Team

7 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

afiyx

• Malaysia • 1 reviews

7 years ago

resolve and thank you.. please improving your service

Dafabet Casino

• Representative

7 years ago

Hi,

This matter has already been addressed directly with the player.

Best

dafabet management

Dafabet Casino Complaint Stats

Resolved 1279 / 1345

Avg. Amount $1,054

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Account withdrawal disabled

Askgamblers I want you to help me sir in getting my withdrawal from the dafabet website.

My dafabet userid is < removed and sent to the casino >

Issue : when I am trying to withdraw my funds, it is showing ' sorry their was a error with your withdrawal: code 310 error ' and dafabet has disabled the withdrawal section in my account and because of this i am not able to withdraw my funds.

Total disputed amount is 1207115 inr

When I emailed them dafabet support team Regarding this, to enable the withdrawal in my account, they are not bothered and just sending me same bot type irrevant email in response.

For my every email they are just sending me same bot irrevant reply , which is so dissapointing to see.

So I request askgamblers team to please look into this on my behalf and help me getting my withdrawal.

Attaching all the related screenhots to this matter.

86h left

₹1,207,115

Withdrawal not received since June 1st 55000 INR

Hi Dafabet Team,

I submitted a withdrawal request in the Dafabet app and it showed as “successful.” However, the money has not yet been credited to my bank account.

Please check the status of the following transactions and let me know when I can expect the funds:

• ₹55,000 – June 1, 2026, 1:46:32 PM IST

I kindly request your immediate attention to this matter.

I previously raised a ticket, but AskGamblers rejected it for the reason below.

I confirm that the several tickets in question belong to my account and were not placed by other players.

Below are my account details:

Dafabet username: Karthikonda

Email used on Dafabet: <removed>

95h left

₹55,000

Deposit not credited 10k

Hello AskGamblers Team,

I made a deposit of 10000 INR into my Dafabet Casino wallet on 09/06/2026

It's been two days, and I haven't received my money.

I have contacted the Dafabet customer support multiple times via chat, mail, and even calls, but it has been of no use.

So below are my details of the transaction.

I request you to please check them and add my money.

Transaction ID: 516568839

Date: 09/06/2026 10:51:56 PM

Amount: 10,000/-

UTR no: 225233749484

Attesting the required documents for your reference!

I already tried to upload the successful screenshot from the cashier page, but the transaction status is shown as failed, and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

62h left

₹10,000

My casino deposit issue

Hi team i tried to deposit 11000 rs to dafabet money debuted but not credited to dafabet , please help to resolve. I tried to contact manytimes dafabet care they give same replies . Below are the transaction details and also i will attache required documents .

Transaction Id
516406643
Transaction Date
09/06/2026 01:17:29 AM
Transaction Amount
11000.00
Status
Pending
Transaction Type
Deposit
From
BharatQuickPay UPI
To
Casino

44h left

₹11,000

Deposit of 10000 INR not credited

Hello Askgamblers Team,

I made a deposit of 10000 INR into my dafabet account on 16/04/2026 and 4500 INR on 08/06/2026.

Its been a month and I havent receieved my money.

I have contacted the dafabet customer support multiple times via chat, mail and even calls but there is of no use.

So below are my details of the transaction I request you to please check them and add my money.

Transaction Id- 505064721
Amount - 10000 INR
UTR- 633012711066
Deposit from- HelloPay UPI

I already tried to upload the sucessful screenshot from cashier page but the transaction status is shown as failed and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

38h left

₹10,000

Dafabet Casino

Subject: Escalation of Delayed Withdrawals – INR 27,000 and INR 10,000

Dear Askgamblers Team, I am submitting this complaint regarding two delayed withdrawal transactions that remain unresolved despite multiple follow-ups with customer support.

Transaction 1

Amount: INR 27,000
Approved: 03/06/2026 at 07:57:19 IST

Transaction 2

Amount: INR 10,000
Approved: 04/06/2026 at 22:51:27 IST

The platform informed me that Local Bank Transfer withdrawals are processed within 1–4 banking days (excluding Saturdays, Sundays, and holidays). Despite this, I have not received the funds.

Customer support acknowledged the delay and stated that the INR 27,000 withdrawal is under review with their payment partner. However, they have not provided any expected resolution timeline. They have repeatedly asked me to wait without offering a concrete update.

I respectfully request an immediate investigation and resolution. If the transfers cannot be completed, I request that both amounts be promptly returned to my gaming wallet. If the transfers have already been processed, I request the relevant UTR/reference numbers and proof of transfer for both transactions.

I have attached the available transaction details and correspondence with customer support for reference.

Thank you for your attention to this matter.

91h left

₹37,000

Deposit issue not resolved

Dear AskGamblers Team,
I am requesting your urgent assistance regarding a deposit issue with Dafabet that remains unresolved.
My Dafabet account has not been credited despite a successful cryptocurrency transaction that was completed and confirmed on the blockchain approximately 3 days ago.
Transaction Details:
Deposit Amount: 471 USDT
Approximate INR Value: ₹45,000
Transaction Hash (TXID): 0x5d15680eae794514e818647bec5cb9eb0f976f5768164e0d531d00858ae51fbe
Deposit Date: Approximately 3 days ago
Status on Blockchain: Successful and Confirmed
Casino: Dafabet
Despite the transaction being fully confirmed on the blockchain, the funds have not been credited to my Dafabet account. I have contacted support but my issue remains unresolved, and my funds are still missing.
I respectfully request AskGamblers to intervene and assist in obtaining a prompt resolution from Dafabet. I would appreciate your help in ensuring that my 471 USDT deposit is properly credited to my account or that a clear explanation is provided regarding the delay.

89h left

$471

My withdrawal amount not yet received it shows successful but amount not yet received

Transaction I’d :- 515928004

Amount:- 36500

My withdrawal as been kept but amount was not yet received till now in withdrawal history it shows withdrawal was successful completed but amount not yet received to my bank account please make sure that solve this problem as soon as possible make and I also I have attached my bank statement below please check it

Resolved

₹36,500

Deposit not received once again

Dear AskGamblers Team,
I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
I have already submitted all valid payment proofs and screenshots to Dafabet's support team multiple times, but I have not received any positive response or resolution. The funds have been debited from my bank account, but they are not reflecting in my casino balance.
I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

62h left

₹1,997

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

42h left