Complaint #34 Dafabet Casino

Keeps refusing to honor bonus although successfully qualified to get one

By mr m.

8 years ago

1. Refuse My winning, keep saying i’m not qulified because not meet the minimum betting requirement. From the livechat to the emel they always say i not meet the minimum betting requirement and dont read understand T&C before playing. I tell them many time and show some evidence but not believe and not accept what i have.
2. They have to many promotion in one time, I just remember what kind of games i playing, and sometimes i look at back the system going wrong, my badge also gone, when i ask about my badge they said i dont meet betting requirement but i receive the badge bonus before. When i said im not doing anything wrong everybody on CS dont want to accept my words and thinking im this is my faults.
3. Whats wrong with CS becoming rude sometimes. I asking very simple question about my arcade bonus but always answer different things, i show that proof i get from the system and CS always reply another thing. The emel was respond everytime from different CS but nothing resolve until now. And CS seems like dont know anything when i ask. They cannot provide any details about my betting because dont have authorise and clarify what i need to know. But the funny things I’m always wrong without showing anything from them. They are just bullies people.
4. This is my latest problem from many problem i have, i just show the simple one and making people easy to understands. I emel and chat to them, i asking about my arcade bonus but they refuse my winning. i showing the evidence but still deny, and saying another thing, This is emel , history , chat record coming form they system. As i see my history im reach The minimum betting requirement and the winning…but they respond from them i cant accept.. and please look at carefully…
5. Im just making deposit more rm5O for meet requirment but still refuse my bonus

Disputed Casino Dafabet Casino

Reason Bonus terms violation

Discussion

AskGamblers

• Support Team

8 years ago

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

afiyx

• Malaysia • 1 reviews

8 years ago

resolve and thank you.. please improving your service

Dafabet Casino

• Representative

8 years ago

Hi,

This matter has already been addressed directly with the player.

Best

dafabet management

Dafabet Casino Complaint Stats

Resolved 1416 / 1480

Avg. Amount $1,116

Avg. Complaint Duration 9 days

Avg. Response Time 2 days

Dafabet Casino Complaints

See all complaints for this casino

Dafabet delayed my INR 80000 withdrawal

My Dafabet username is < username removed >.

I am submitting this complaint regarding my INR 80,000 withdrawal, which has remained pending since 15 August 2026.

Withdrawal details:

Amount: INR 80,000

Transaction ID: 525963976

Withdrawal date: 15 August 2026 at 06:28:39 PM

Payment method: GDPay Withdrawal

Current status: Pending

My Dafabet account is already verified, and there is currently a total balance of approximately INR 103,121.30 in my account. Despite this, the INR 80,000 withdrawal has still not been processed.

I have waited a reasonable amount of time for the withdrawal to be completed, but the transaction continues to show as pending without the funds being paid.

I am fully willing to cooperate if Dafabet legitimately requires any additional information. However, since my account is already verified, I respectfully ask Dafabet to process my INR 80,000 withdrawal without further unnecessary delay or provide a clear explanation for why the payment is still pending.

I am attaching screenshots showing my account balance, verified account status, and the pending withdrawal transaction.

Thank you for your assistance.

87h left

₹80,000

Withdrawal disabled and error code 310

Hello, AskGamblers team.

I have been unable to withdraw my funds from my Dafabet account for five months now.

My account is fully verified; I have attached screenshots confirming the successful verification.

All my withdrawal attempts result in "Error 310," and my payment history shows the status "Withdrawal Disabled."

I have repeatedly contacted Dafabet support via both live chat and email but have received no response. They keep insisting on an issue regarding an uncredited payment—a payment that does not exist on my end. In five months, they have failed to resolve this problem.

Please help me get my money. Thank you.

87h left

₹72,874

Declined my withdrawal and also not possible to convert currency

Hello team,

I am yesterday made withdrawal via crypto currency but they declined 2 times ,

Then I’m trying to withdraw via bank transfer but my balance showing insufficient funds and I have 6000 inr ,

Then I’m contacting support so they tell me this DPINR balance you need to convert DPINR TO INR , SO I’m try to convert this but this showing error black screen,

Also transfer not working ,

Please g

52h left

₹6,100

Deposits pending for 9 months amounts not credited to wallet

I am filing a formal complaint against Dafabet / Dafa Sports regarding six deposits that have been pending for approximately 9 months. The amounts were debited from my bank account but have never been credited to my Dafa Sports wallet.

Despite multiple follow-ups with Dafa Sports customer support via live chat and email, I have only received delayed, generic, or unhelpful responses. No proper resolution has been provided to date.

I am providing all necessary details below

Transaction ID: 474854500

Transaction Date: 14/11/2025 11:03:58 AM

Transaction Amount: 6000.00

From DuniyaTransfer Intent to Dafa Sports

UTR: 392250164422

Transaction ID: 482153047

Transaction Date: 27/12/2025 01:34:53 PM

Transaction Amount: 1800.00

From: Toppay UPI to: Dafa Sports

UTR : 394448438363

Transaction ID: 480919777

Transaction Date: 19/12/2025 09:13:43 PM

Transaction Amount: 1000.00

From: Chaandiwallet Deposit to: Dafa Sports

UTR: 394056831202

Transaction ID: 494047024

Transaction Date: 20/02/2026 03:19:43 PM

Transaction Amount: 500.00

Status: Failed

From: ReserveMoney UPI to: Dafa Sports

UTR: 512326915805

Transaction ID: 490967111

Transaction Date: 04/02/2026 11:54:32 PM

Transaction Amount: 600.00

Status: Pending

From: Warrantpay UPI to: Dafa Sports

UTR: 924472008499

Transaction ID: 489300790

Transaction Date: 28/01/2026 02:31:24 PM

Transaction Amount: 500.00

Status: Failed

From: TopPay UPI to: Dafa Sports

UTR: 000354154884

I request AskGamblers to intervene and help me get these pending deposits credited to my account as soon as possible. I have provided all transaction screenshots and UTR numbers.

Thank you for your assistance.

60h left

₹10,400

Disabled withdrawal without any reason

This website really harassed me so much that I am forced to file a complaint. First, they took such a long time to verify my account, and now, after a month, the documents got verified; they disabled the withdrawal. Every time I get this error: Sorry, there was an error with your withdrawal. Code 310, and every time I chat with them, they don't even know what this, sometimes they say you unconfirmed deposit and sometimes they say something else. After 04-08, I never made any deposit and whatever they are saying is totally false. I will attach a screenshot also, pls help me solve this account problem asap, total amount involved is 11900 usdt and my username is < username removed >

93h left

$11,900

Withdrawal disabled and withdrawal error code 310

Hi.
I joined Dafabet from 2026.
When I tried to withdraw the funds 3 days ago, I received error 310 (screenshot attached). I contacted customer support and received a response that They will check and I need to wait but dont know how long...?

I ask for help with withdrawing my funds.
All deposits were debited from my wallet and credited to my Dafabet account.

59h left

Withdrawal showing successfull since 5 days but bank account not credited

I made a withdrawal of INR 40000 on 8/8/2026. After a few hours my withdrawal shows successful on my dafabet accounts payments history page with transaction UTR number displayimg also. After confirming with the support team they told me that the withdrawal is successful and credited to my bank account. However no such transaction with the UTR number displayed has been credited to my bank account yet. The support team is not listening to my concern and giving generic responses only.

I request Askgamblers team to accept my complaint and help me to credit my disputed withdrawal amount.

My dafabet username is < username removed >

Disputed amount: 40000 INR

I have attached the screenshot of payment history page showing the details of transaction and pdf of bank account statement to date.

Resolved

₹40,000

Delayed payment not being credited since August 6th

Username: Harinandhan123

Disputed Amount: ₹35,000 INR

Transaction ID: 524917527

Date & Time of Transaction: August 6, 2026 at 5:42:42 PM IST

I am submitting this complaint regarding an uncredited withdrawal from my Dafabet account (Harinandhan123).

On 6th August 2026 at 5:42 PM, I placed two separate, identical withdrawal requests for ₹35,000 INR each:

Transaction ID 1: 524917478 (Successfully credited)

Transaction ID 2: 524917527 (Status marked as "Successful," but funds never reached my bank account)

Although the system marks Transaction 524917527 as "Successful," the funds have not been credited to my bank account. As of today (12th August), it has been 6 calendar days (and 4 full working days excluding the weekend), exceeding Dafabet's processing timeline.

This is not the first time this has happened. Dafabet exhibits a recurring pattern where, whenever two identical withdrawal amounts are requested simultaneously, only one is credited while the second gets stuck/lost, despite showing as "Successful" on their portal.

I have reached out to customer support multiple times, but I keep getting generic automated responses without any concrete resolution or proof of transfer (such as a valid UTR number for bank tracing).

I request AskGamblers' intervention to hold Dafabet accountable. I urge Dafabet to either provide a valid UTR (Unique Transaction Reference) number so my bank can trace the missing transfer, OR immediately refund/credit the missing ₹35,000 INR back to my source Dafabet account so I can re-initiate or manage my funds.

I have my bank statements ready to prove that the funds for Transaction 524917527 or 524917478 were never received.

I hope to get this resolved swiftly.

Resolved

₹35,000

Not completing verification since past month to avoid paying out

Dafabet is creating unnecessary hurdles for me so that i cant withdraw my funds because I'm in profit. They have asked for my verification documents again and again and everytime i submit , they get rejected without any reason. This is going on from past 20 days. I have submitted every document for 6-7 times but they don't take any action. I have talked to their live chat agent and sent multiple emails to resolve my issue but everytime i receive same copy paste reply. I have been patient and i have waited for too long and i have tried every way possible on dafabet to resolve my issue but to no avail. If we lose money then thats fine but if we are in profit, they start harrasing us like this. Please take note. Im attaching some screenshots of my emails.I expect askgamblers to get my complaint resolved. I shall be thankful to Ask gamblers.

80h left

Not checking my documents and not releasing withdrawals

hi,

I have sent dafabet my HLV documents including my pan card, aadhar card, selfie with both aadhar and pan card and also my bank ståtement as required by dafabet.

I have been sending my documents for the last 2 weeks; they had verified and approved my account. When I placed another withdrawal, they asked me for documents again, which I sent them 5 days back.

I have received an email from dafabet itself that my documents have been merged and approved; however they are not approving my withdrawal.

I have made several queries regarding status of my withdrawal; they said my documents under validation, but I have received the email from dafabet itself about approval of my HLV documents.

I have attached screenshots of the pending withdrawal and email stating that my documents are merged and approved.

Please go through those documents and help me to get my withdrawal.

I have sent my HLV documents multiple times.

< personal information removed >

PENDING WITHDRAWALS:

TRANSACTION ID: 525047984

07/08/2026 07:32:07 PM

Withdrawal

200,000.00

Dafa Sports

GDPay Withdrawal

=======

TRANSACTION ID: 525047901

07/08/2026 07:31:37 PM

Withdrawal

218,770.00

OW Sports

GDPay Withdrawal

61h left

₹418,770