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Withdrawal Problem


Made a withdrawal request about a week ago, I just received an email stating I have to submit documents for my daughter who had an account at one of their sites. They are saying only 1 account is allowed from thesame IP, we have always used our own pc's when playing, but they are saying they are linked together. They say in order ffor me to get my payout documents regarding her such as (ID, utility bills, checking accounts, credit cards, etc are needed. She does not want to send them this personal information as she no longer plays there, she had tried to get a payout some years back, but they never paid her. What can I do????

Discussion

User name

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

User name

Thank you for updating the complaint with your feedback,

As always if there is anything else we can assist you with feel free to contact our 24/7 Support Team.

Regards

Stephen

User name loyalty-level-2

Allstar Slot has released my redrawal as promised, so this complaint can be closed, and thank you for all your help.

User name

Hi KayKay,

I am glad to have been able to fix the issues we had,

I can see the withdrawal was processed yesterday, so the check should be with you within the next 3-5 working days.

if you have any further questions feel free to contact me.

Thanks again

All Star Slots Casino Complaint Stats

Resolved 2 / 3
Avg. Amount $333
Avg. Complaint Duration 7 days
Avg. Response Time 21 hours

All Star Slots Casino Complaints

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