Unresolved
Unresolved
Smart Live Casino - Suspended account, not able to qualify for the cashback promo
Hello , I was playing a promotion that Smart Live Casino offered last weekend (3/4/15) , basically they offered a 25% cashback if occuring any loss. ...
Resolved
£500
Resolved
Slotobank Casino - Account suspended for no reason, payments denied.
I created an account with Slotobank after seeing their ad, looked like they had a few interesting games and a 200% bonus, so I joined up and deposited ...
Unresolved
€1,530
Unresolved
Euro Play Casino - Down for maintenance or just stole our money?
Since March 20 EPC shows a message that they are performing a maintenance, you can't enter the casino. There is no online support and mails are not ...
Unresolved
€850
Unresolved
Euro Play Casino - Offline for 3 days now, cannot access my account, money blocked
im a user in euro play casino and i have a balance of 850 euros for the last 3 days the casino wont open and a message showing its under maintenance ...
Resolved
$8,097
Resolved
Party Casino - Trying to steal 8097 US dollars (10377CDN) by closing my account
On March 6 I made two deposits of 2500 CDN into my partycasino account. I doubled my initial deposit playing blackjack and baccarat. On or around ...
Unresolved
$1,100
Unresolved
King Neptunes Casino - Account closed for gambling issues identified at other casino but happy to take my deposits totaling $1100
Summary: Account was closed after being registered for 24 hours and having made multiple deposits totaling $1100. Am comfortable with the fact that my ...
Resolved
£600
Resolved
888 Casino - Account temporary disabled right after requesting a withdrawal
Basically I opened an account today with 888casino, I played merely 1 type of game, the Genie slot.I used the 88 free play bet, i accumulated enough ...
Unresolved
$500
Unresolved
Euro Palace Casino locked my account after making withdrawal
Hi I opened a account at euro palace deposited 10 dollars with ukash. got the welcome bonus. I wagered the bonus and made a withdrawl of 500 and still ...
Unresolved
$12,000
Unresolved
Bet365 Casino - Account Suspended for over a month now with $12000
My Account has been suspended for close to a month now. I have done everything they have asked for provided kyc code to them along with a picture of ...
Resolved
£150
Resolved
BGO Casino - Suspended account with no reason stated
Have been playing on bgo for a couple of days and I went to withdraw £150 and left some money in the account to continue playing. I went to log ...
Resolved
£2,650
Resolved
Casino Cruise - Account locked with no response as to why. No idea what's happening to my £2,650 withdrawal!
I opened an account last week, deposited £1,000 via Entropay. I got my documents verified etc. and withdraw £1,955 via Entropay. A few days later ...
Resolved
Resolved
Slots of Vegas Casino - Permanent closed account yet I have been allowed to reopen
I closed my account with slots of vegas and queried the type of closure as I wanted a permanent closure. I specifically stated I wanted a permanent ...
Resolved
Resolved
Casino Mate - Account closure with no reason stated
As soon as I win a big amount off money I withdrawled it then I verified my account they called me up saying it has approved now just wait for your ...
Resolved
Resolved
Slotobank Casino closed the account, doesn't reply on mail
Hello, I have some winnings at slotobank casino which were won on 23/12/2014. The same day i sent the documents to confirm my account (in order to be ...
Resolved
kr22,500
Resolved
Slotobank Casino - Closed account and confiscated money without any reason given!
I have played at slotobank.com and have winnings there 22500sek. One day they just blocked my account because they say they are checking my account. ...
Resolved
$20
Resolved
Casino Mate - locked account
I am really astounded by my experience with Casino Mate given the high regard it seems to have.I got an email from them about some promotion,I had ...
Resolved
kr380,000
Resolved
Vera John Casino - Account blocked over a month ago
VJ closed my account with 380 000NOK for a security check over one month ago. CS informed me it was due to having a second account open. Upon being ...
Resolved
£112
Resolved
Roxy Palace Casino - Account closure for no reason
Hi I am new to this but Ill try. I registered at roxy palace on 25th of September 2014. Deposited 35 GBP and won 112GBP. I am not a gambler so I ...
Unresolved
£1,300
Unresolved
Lucky247 Casino - They closed my account and took my money with no explanation
Hi I have very bad experience with lucky247 casino, About 3 months ago I registered here to play some games and was lucky and won 1300 GBP, everything ...
Resolved
£1,250
Resolved
Casino Cruise - Not honoring on responsible gaming policy
Dear Ask gamblers, I am looking for some assistance. Firstly let me explain that I have a gambling problem that I am trying to seek help for ...
Unresolved
Unresolved
Bet365 Casino - Casino closed my account without any explanation!!!!
bet365 close my account without telling me why, along with many many request call backs and emails they just ignore me and treat me like garbage ...
Resolved
Resolved
Vera John Casino closed my account with €1300
Many years ago i had account at vera john and i didnt remember my old email so registred with new one, today suddenly they closed my account and ...
Resolved
Resolved
Crazy Spins Casino - Refusing to close my account
I have been asking for about 5 weeks now to have my account closed and I keep getting told it admin will sort it, I have emailed admin, the manager ...
Unresolved
€7,670
Unresolved
All Slots Casino - They locked my account with no reason and refused to pay 7670 euro!
Hello and good day. A couple of months ago I have signed up into All Slots casino. In 04/07/2014 I have got a promotional email about a bonus and I ...
Unresolved
€2,443
Unresolved
All Slots Casino - Won 2443€ and They blocked my account
I win 2443€ on All slot casino. Then I cash out money and then they block my account and said they are doing security check because I have "same ...
Resolved
£1,610
Resolved
NetBet Casino - Blocked account access upon win!
Hi,Put a stake down only at 1.74 odds. Got small a win and tried to log in to make a withdrawal and place a further bet. Betnet have suspended the ...
Resolved
Resolved
Slots Jungle Casino closed my account and stole my money
I registered in Slotsjunle in October, sent my documents. They accepted them and my account was verified. Meanwhile I deposited and played, finally I ...
Resolved
Resolved
Casino Titan closed my account and stole $440
My account was under checking since August. One week ago they closed my account without explanation. Customer service don't tell me what was the ...