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Casino RedKings - My account is closed and no one is responding to my emails

UNRESOLVED
Complaint Info
Disputed casino Casino RedKings
Reason Account closure
Amount € 376.66
Posted on February 22, 2017

Greetings!

I was playing on RedKings and won something and then made a withdrawal. Shortly afterwards I reversed it to gamble even more. After few hours I wanted to log in and I couldn't. Like my account does not exist anymore.

I contacted their support (live chat existed, but not now anymore) and they've sent me only one mail that my account has been restricted.

After that no explanations why or what do I need to do. I've sent over 10 emails since than and not a single one was not responded to.

I have 376,66 € on that account. Please help!

AskGamblers
Posted on February 25, 2017

Dear Casino RedKings,

Please let us know if there's some update regarding this case.

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