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Don't pay and locked my account


got my bonus for new player 25$ i i I play won $1341 and I need withdraw .So when I text message by live chats but no one answer and when I asked to be paid on their Live Chat they blocked me. I don't know reason when I deposit playa and online on casino by my card so easy and lost money for pay and play but when i won casino online have a lot of reason in reject for payback to players by exploit . I have picture when I got money . I always concentrate on when I play slot when i got won have sometime on web like error , problem can't put spin anything . I think have programme control system on back ground the
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Disputed Casino Kings Chance Casino

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User name
AskGamblers Complaints Team have been provided with valid evidence on behalf the management of Kings Chance Casino where it is clearly displayed that player had opened more than one account. Player by these actions violated general casino terms #4.1.2 and 4.1.4

4.1.2. You are allowed to have only one Account.
4.1.4. In case you have more than one registered Account you must notify us immediately. Failure to do so may lead to your Account being blocked for access.

Based on the above, AskGamblers Complaints Team considers this case as Resolved and it is now officially closed. In a case of a disagreement with our decision, we remind the player that further assistance on this matter could be requested from the relevant licensing authority responsible for Kings Chance Casino.
User name
Dear @Sweetpuffshop123,

Please let us know if there's an update regarding your ongoing complaint. Please keep in mind that you are supposed to reply within the given 96-hours time frame, otherwise AskGamblers Complaints Team will consider the case as Resolved and it will be closed accordingly.

Thank you for your cooperation.
User name
Good day Sweetpuffshop,

I have reviewed your complaint and the reason for your account being locked is because it is a duplicate account.

Your deposit of $25-00 was on your original account, nickname sweetpuff123. This account is still active.

On our terms and conditions page a player is only allowed one account https:­//w­ww.k­in­gsc­han­ce.c­om­/terms .

Kind regards
Kings Chance Casino

Kings Chance Casino Complaint Stats

Resolved 4 / 5
Avg. Amount $161
Avg. Complaint Duration 10 days
Avg. Response Time 4 days

Kings Chance Casino Complaints

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