Betfair Casino - Closed my account and too my money without stating any reason

UNRESOLVED
Vadims Parhomjuks United Kingdom
posted on December 27, 2016.

Hello,
I have issue. I register on betfair casino ,play casino ,place bets... Than i verify my account. than make whitdraw and recive one whitdraw. Now i try login to my account and see that its closed. You can see attached files.
Than i go to live chat ask were is problem but he told that my account is closed and thats final decision and he can help me.
But i dont get emaill or call. So till now i dont know were is problem? And i was made another whitdraw.

AskGamblers
posted on December 28, 2016.

Dear @partoks93,

Please make sure to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Thanks for cooperating the AskGamblers Complaints Team.

Vadims Parhomjuks United Kingdom
posted on December 28, 2016.

Disputed amount is 65 pounds.

AskGamblers
posted on December 31, 2016.

Dear @partoks93,

Please let us know if there's some update on your issue.

Vadims Parhomjuks United Kingdom
posted on January 1, 2017.

Hi, no one reach me.
And it look like no one cares.

posted on January 4, 2017.

Hi Vadims,

Very sorry to hear about your issue.

I have raised this with the team internally and I hope to have some feedback for you soon.

Thanks
Scott

Vadims Parhomjuks United Kingdom
posted on January 4, 2017.

at least answer.
But i guess ,can wait now again some 10 days or more.
This is have betfair work. And after that they find some reason to remain they decision.