Account Handling Issues - Page 76

Castle Casino closed my account down for "potential" fraudulent activity

I joined Castle Casino on the 1st of October 2014 and played on their site for exactly one day. I deposited a total of £630 and wanted to withdraw ...

GoWild Casino - Refusing to close my account

this casino has been a nightmare since I joined a month or so ago, first in was the withholding of my deposits, very time I used poli, live help wasn' ...

Eurofortune Casino - Account Locked

I joined this casino recently and deposited and played £30. I played a number of hands of Blackjack ending up with my £30 back again. I then stopped ...

Grand Parker Casino - Getting upset with them

We have been making deposits to Grand Parker since the beginning of 2012- we've never won- when we finally won- made it through play thru- the casino ...

Casino Mate - Locked account

Hello I registered this casino made deposit after few hours i cant login because system said that my password wrong , I tried to reset it but cant ...

NetBet Casino - Closed account

Hello, I was regular player at netbet casino for the last year or two, made 20-30 deposits (maybe more) and made also 20-30 or more withdrawals ...

Casino Midas - No reply after $8000 winning?!

I believe this was casino was advertised here. I had won a significant amount and after receiving my documents, assingning me a special VIP manager ...

All Jackpots Casino - Closed account

Story, deposited 200eur, took 200eur bonus and lost all, after that make deposit of 300eur and 385eur. right after win 2.3k, account got locked and ...

Grand Reef Casino - Locked Account And Frozen Withdrawal Request

I have been a member for quite a few months and after depositing a lot of money - I finally withdrew £150. After noticing that maybe the winning odds ...

Casino Saga - Account closed i have won over 63000 Euros

Hello and Good Day i have a problem i have won over 63000 euros in the online casino : https://www.casinosaga.com/en and the casino says i have ...

Lotus Asia Casino - Account closure due to term not mentioned in T&C and confiscated deposit

I have been playing in Lotus group casinos without problems for more than a year (first deposit 11 May 2013) until 11 August 2014 when they have ...

Karamba Casino - Violating its own Exclusion policy!

Hello, I requested to be excluded from your site on the 25/07/14 for 6 months via email and I also sent a 'query' direct from your website. I ...

Ruby Fortune Casino - Closed account and won't honour winnings

1. When I signed up for Ruby Fortune, I had no idea that this casino was part of the Palace Group. It is not mentioned on their website. I had no way ...

BGO Casino - Account closure and money confiscation

i opened an account on sunday 15/06/14, after an hour of playing they closed it, i had deposited two payments of £25 i was winning £200 when it was ...

Super Casino - Account frozen after winning

Hello, I am a player from the Netherlands. I've played at Super Casino and won. The day after I tried to log in again, but then I get the line ...

Slots of Vegas Casino - Blocked my account with $800?!

Last year I opened an account while I was living in the UK and I started playing and making deposits. I sent them the documents and my account was ...

Miami Club Casino - Locked account to avoid paying tournament win

I had an account with Miami Club casino for over a year. AFTER I joined they added a new rule to their T&C's: The Company reserves the right to ...

BGO Casino - Suspended my account when i won money??

My son opened an account and recommended bgo to me so i signed up. He won some money and withdrew it and everything went fine so i made an account ( ...

Slots Jungle Casino - Closes account with no explanation

So yesterday I got email from the financial department's manager, Johnny, stating that he has closed my account and I was to be issued a refund back ...

Smart Live Gaming Casino - Casino ignored required 24 hour cooling off period when re-opening account after self-exclusion

On 2nd May 2014, I asked to re-open my old account.I was informed my sefl-exclusion had ended in May 2013 and to email support to get it re-opened.I ...

Ladbrokes Vegas Casino - Account & support

Yesterday I made 3 deposits. bonus I was not credited. live support does not work. came to me one email that I sent ID. I sent my ID. I asked about ...

Virtual City Casino has been locked my account without inform me!!

On 16th January I had requested withdrawals 200e. So,today I checked my account for see the winning money but nothing. Then I spoke with support about ...

Slots Jungle Casino - Threatened by Customer Service, Account Closed after online chat because of software/website issues

After successfully depositing, playing, and losing an initial deposit of 125.00 -- I deposited an additional 99$ on slotsjungle. I used a promo code ...

All Slots Casino - Closes my Account

On the 29th of March i signed up with All Slots Casino and deposited $50 which was my first deposit, it was promptly met with a $50 matching bonus.I ...

Lucky247 Casino - Account locked without any given reason?!

hello i was given 7.77 bonus no deposit , i played for a few days and my balance was over 1000$ and then they locked me out of my account and still i ...

Parasino Casino blocked the account after my balance passed 1 MILLION EURO!

My account is blocked after my balance reached and passed 1 MILLION EURO. The casino is using a rigged software and rigged equipment to cheat on the ...

Imperial Casino -closes account without giving an explanation

Hi. I've been playing at Imperial Casino since 2007. Recently I was offered a reload bonus. As always I read the t&c thoroughly. On 12/3 I deposited ...

ClassyCoin Casino steals 11615$ in slot winnings

Can you please help me regarding my winnings at classycoincasino? In the end of January 2014 if made several deposits of 1550$ in total by playing ...