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Real Deal Bet Casino - Unethical practice!

UNRESOLVED
rb0707 Norway
posted on January 22, 2017.

Yeah, so I'm not sure why you rejected my previous complaint, but here's some more proof for you to chew on. Like I've stated, this casino randomly shut down my account and stated that I had requested to freeze my account, which is clearly a lie. I happen to have the proof for it here and I'll attach it to this complaint. As you can see, the chat transcript with colors are authentic, whilst the one in black and white only is a fake - it's pretty obvious by the way its written that I do not write like that. So I hope you'll to let this complaint through as this casino is purely messing with their customers for no apparent reason. They were supposed to send me an email stating that they would "unfreeze" my account, but that has yet to happen.

AskGamblers
posted on January 26, 2017.

Dear Real Deal Bet Casino,

Please let us know if there's some update regarding this case.

posted on January 30, 2017.

Hi,

please note that this case is still under review and we will post a reply and/or communicate with the customer as soon as possible.

Regards,
RealDealBet Casino

rb0707 Norway
posted on February 1, 2017.

How is this case under review? What exactly are you reviewing? You havent informed me of this and you have made no attempt at communicating with me whatsoever. I would appreciate if you would explain the false chat transcript and why my account is still "frozen".

AskGamblers
posted on February 4, 2017.

Dear Real Deal Bet Casino,

Please let us know if there's some update regarding this case.

Real Deal Bet Casino complaints

  • 18 of 20 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 1,350 USD avg amount

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