AskGamblers Complaints Team have been provided with valid evidence on behalf the management of BetRally Casino where it is clearly displayed detection of clear fraudulent activity related to ‘manipulating’ individual identity and verification documents. Player by these actions breached casino Terms and Conditions #44 and #70, and showed lack of compliance with Term #69.
"44. Any attempt by you to manipulate, abuse, or otherwise profit in an illegal way from partaking in a promotional event, will result in the removal of any bonus funds and winnings, and/or subsequent closure of the account."
"70. According to our Security standards and as per our anti-money laundering obligations, we reserve the right to raise queries or demand documentation related to the source of the deposited funds. If the provided information/documentation is not viewed as satisfactory Betrally may suspend/terminate the customer’s account and pass on any necessary information to the relevant authorities."
"69. Betrally reserves the right to demand any customer to provide sufficient documentation to be satisfied in its absolute discretion as to the customer’s identity prior to Betrally crediting any Promotion, bet, offer or any payout whatsoever in favor of the customer."
And since AskGamblers Complaints Service is designed and meant to help honest players with real troubles, it is now obvious that this is not the case with this particular issue. AskGamblers Complaints Team maintains zero tolerance towards players trying to conduct any kind of fraudulent activities, therefore this complaint is being rejected and player has been restricted from using AGCCS from now on.