Complaint #40
Betcart Casino
Account closed with €52908.94 balance, no answers and no payments after that
8 years ago
Hello.
played on betcart, and made a request for payout on the mid of September. the amount is 52908,94. I have no access anymore to the account, because at the beginning of December they were writing me, that they close all Austrian accounts, because they don't offer service anymore in Austria. What did they say about my withdrawal? Excuses all the time. (we assure that your balance is safe, we need more time blablablaba). Last Message was on the end of december. Nothing more except the message on 3th of December, where they told me that Austrians are not allowed anymore. They told me numerous times that the financial department taking care of it and resume to me shortly. Never saw an euro of this money. Please help me, dunno what to do anymore.
I can't even attach files, because I have no access anymore to my account.... Its a shame. The E-mails I can forward too you, if you want.
played on betcart, and made a request for payout on the mid of September. the amount is 52908,94. I have no access anymore to the account, because at the beginning of December they were writing me, that they close all Austrian accounts, because they don't offer service anymore in Austria. What did they say about my withdrawal? Excuses all the time. (we assure that your balance is safe, we need more time blablablaba). Last Message was on the end of december. Nothing more except the message on 3th of December, where they told me that Austrians are not allowed anymore. They told me numerous times that the financial department taking care of it and resume to me shortly. Never saw an euro of this money. Please help me, dunno what to do anymore.
I can't even attach files, because I have no access anymore to my account.... Its a shame. The E-mails I can forward too you, if you want.
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