Ag awards
Login
You are about to go to the Italian version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.
You are about to go to the German version of AskGamblers
Kindly note that some features such as complaint service and forum are currently available only on the international version.

Das Ist Casino - Accused me of fraud and blocked my account

UNRESOLVED
granat Ukraine
posted on August 28, 2018.

I registered, made a deposit of $22 and received a 100% Welcome Bonus.
I played several weeks in different games.

I carefully read their terms. I did not violate any of them.

As per T&C the max allowed bet with an active bonus is $5. My max bet was $5.

I fulfilled the wagering requirements of the bonus and finished with $302. I requested a withdrawal.They asked me docs, I sent. After three days they approved documents and asked a selfie with piece of paper, I sent it. Next day they accused me of fraud and blocked my account.
I asked them to explain the reason, they refused saying that they have the right to explain nothing. I do not agree with them. I used my personal data and documents. I used my personal ewallet for deposit. I did not violate the terms. I demand that they bring evidence.

By subscribing you are certifying that you are over the age of 18.

Sign up for +350 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie policy.

Try your luck with top-rated casinos on the market!

You have been inactive for 90 seconds