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Jetspin Casino - Long running technical problems

RESOLVED
Complaint Info
Disputed casino Jetspin Casino
Reason Casino offline
Amount $ 100
Posted on September 27, 2018

This complaint follows the many recent reviews posted as well. I deposited 100 CAD to Jetspin without knowing that there has been long running technical problems where you can not play with real money. Why do they let people deposit without even putting a message on the site stating that there is a technical problem and that you can’t play with real funds? Support has no idea what’s going on and no one can give a time frame when it’s going to be fixed. So now myself as I’m sure many other as well have deposited real money sitting there for over a week with no fix in sight. And you can’t even withdrawal it if you wanted to.

Posted on September 29, 2018

All technical errors on the site are fixed. All deposits are returned to players. If you have not yet created your money - just create a new withdrawal and all must be ok.

AskGamblers
Posted on September 30, 2018

Dear @JohnSav,

Please confirm if the issue has been resolved. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Jetspin Casino Complaints

  • 9 of 12 resolved
  • 2 days avg response
  • 1 week avg complaint life
  • 2,638 USD avg amount

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