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PartyCasino - Account suspended immediately after verification approved

RESOLVED
Complaint Info
Disputed casino PartyCasino
Reason Account closure
Posted on January 20, 2020

I signed up through a known online streamer, never played here before, Signed up no problem, made a 1st deposit no problem, went to play a game to an error message saying game not available. Through so digging on the software i figured out they want my account verified, I uploaded my drivers license as requested, about 20 minutes later I receive a message in my account that my account had now been verified. Perfect right....wrong, immediately I went and tried to play a game to get kicked out of my account and brought back to the login screen, when I put my email and password in, it now tells me my account is suspended. I immediately get in touch with their chat who are rather rude and explain it's a regular security review, was that not what uploading my ID was for? Now they've got my deposit and account locked up like fort knox and won't provide me any answers as to why

Posted on January 20, 2020

This can now be closed, soon as I posted they were quick to reply, thanks for the help again.

AskGamblers
Posted on January 20, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

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