I am not sure what “multi-accounting” means. I searched your T&C for that phrase and it is not explained.
Further, I am not aware of a “bug” that existed in the Fortunejack system, as I was never told about a bug nor was there any Fortunejack publication posted regarding said bug. Which would be the only way any player would be put on notice of said bug. So, without notice, and by definition, a player can not “capitalize” on an unknown “bug.”
I do not consent to revealing private information about my account and private wallet, as that has no bearing on this complaint.
I do consent, however, to posting relevant emails from Fortunejack to my email or via Live Chat that offers evidence that you informed me of this “bug.” If you have evidence of this, and I missed it, it would be my mistake. To date, I have not received any explanation of a bug.
It appears that you are blaming me for a Fortunejack internal issue.