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888 Casino - My account is locked

Complaint Info
Disputed casino 888 Casino
Reason Account closure
Posted on May 16, 2014

Recenlty i had open an account with 888 casino, so also there some dispute happen with me and the 888 casino, is due to my wining was not credited into my account and i was complaint this to the support team and i can't get any reply from them.

So i had tried to check with bank and the payment gateway the way of to call back all deposit transaction due to the 888 casino do not honest on the game.

but on next day my account had been locked and i receive an email from 888 Casino, inform been that their will do the investigation for this issue, i was been told as well they will get back to me in 72 hours. But it's already more a week, i can't get any reply from them and during last week i did write in to request a reply. but sadly there no any single reply from them.

Posted on May 20, 2013

Thank you for bringing this to our attention.

We are investigating the case and resolve this with you directly ASAP.

Posted on May 20, 2013

We have checked this internally and we see that the matter has been resolved.

Kind Regards.

Posted on May 24, 2013

Dear @cmtoh,

Please confirm if the issue has been resolved. Please be in aware in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.

Posted on May 28, 2013

 Due to long inactivity of the submitter, this complaint can be considered withdrawn and case solved!

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