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888 Casino - Account locked but can't play deposit or withdraw


Complaint Info

Disputed casino

888 Casino


$ 1005.64

Posted on June 18, 2024

My account was verified with ID for at least 8months and had no problem with anything now its locked and can't do anything and they hold my money 1005.64$.

So 30 days ago they asked for utility bill for verification. I sent them utility bill they approved the utility bill and after that they told me I needed to send ids again.

I sent id again they got approved again, but all the restriction are still on my account and I can't do anything with my money. Some agent in their support chat told me that there was no restriction on my account which is false because I cant do anything with my money.

At this point I just want my money. It feel like it's a never ending loop of verification.

Thank you

Posted on June 19, 2024

It finally got resolved today . Thank you !

Posted on June 19, 2024

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

888 Casino Complaints

  • 310 of 341 resolved
  • 1 day avg response
  • 1 week avg complaint life
  • 8,136 USD avg amount

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