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African Palace Casino - 10 eur no deposit bonus not given and not correct first deposit bonus

RESOLVED
Complaint Info
Disputed casino African Palace Casino
Reason Bonus not given
Posted on October 15, 2015

Hello! I registered via a promo e-mail (Attachment below) to this casino, and I havent got the 10 EUR no deposit bonus! And then in chat (Attachemnt below) the casino offered me 150 % bonus + some free spins (What is nothing). On they web page they offer 200 % in normal way! Incredible and not correct!

Posted on October 14, 2015

To whom it may concern,

Firstly we would like to apologise as clearly the agent in question was miss interrupting the query and provided you with incorrect information.

We've escalated this matter and it should be resolved shortly as well as you will be notified accordingly via one of the support team leaders.

I believe that this matter can be considered closed as your account will be credited with $10 Free.

Best regards

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