Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Delayed payment of $5000

won 09/22/15 5000 actually 7500 but played down because it took so long...a manager in my seventh chat today said there is nothing anyone can do to ...

Ruby Slots Casino - Using desperate tactics

I posted a complaint against rubyslots for phoning over the past few days. I tried a no bonus deposit on there site like a week ago of 150$ so after ...

Ruby Slots Casino - Account locked with no explanation, they are trying to steal my $9400 in winnings

Several weeks ago, i played at Ruby Slots casino, under a No Rules Bonus, code: RUBYGLASS, and hit huge $9,400.00, I have lost so much money in ...

Ruby Slots Casino - Problems getting paid

I requested a withdrawal of $2500.00 on May 1, 2015, they have all my verifications along with the bank information, I keep getting told that the ...

Ruby Slots Casino - Promises over promises and yet it never pays.

I won $800 in end of December. I requested payout in early January. It's March 9th and I still don't have my winnings. I keep getting the run around ...

Ruby Slots Casino - Not Paying

I won 400 at ruby slot when I played the no rules bonus. And the took it down to less then $200 had a manager withdraw. This was 2 months ago . A week ...

Ruby Slots Casino - Delayed my payout

Delayed payment of $1600. Requested on December 3rd 2014. I keep getting the run around as far as payout goes. bonus was removed and my payout is ...

Ruby Slots Casino - Delay of payout

On December 15th I cashed out at $600. I did play a bonus and did beat the bonus, but when I did my withdraw they took it away and only let me cash ...

Ruby Slots Casino - Delayed Cash Payout

My withdrawal at Rubyslots casino was approved Sept. 23 and supposedly sent out by the processor on Oct. 1. This is what I was told the week of Oct. 6 ...

Ruby Slots Casino - Long wait for winnings

Hello, I won 2100.00 dollars on July 2, 2014, today is July 27, 2014 as of today I have not seen my wire transfer back into my bank account... have ...

Ruby Slots Casino - Declined payment

Ruby Slots Casino offered a hundred dollar free that came with a $6,000 playthrough. I completed the playthrough and requested to withdrawal the $100 ...

Ruby Slots Casino refused to pay

Account was cleared, added funds, won $500. Before i cashed out I asked if I was eligible to cash out everything...they said yes. A couple weeks later ...

Ruby Slots Casino - No Pay

I have two requests that are listed as "in progress' both have been so for a long time.(one for 22 days and one for 15 days), add to that 20 days in ...

Ruby Slots Casino - Not paying my withdrawal

At first I thought Ruby slots was a good & fun place to gamble,they have good bonuses & a ok staff until to try to withdraw your winnings if your ...

Ruby Slots Casino refuses to pay. Beware!

I made several deposits at Ruby Slots Casino over a period of about 6 month and when I finally won and requested a withdrawal, they have refused to ...

Ruby Slots Casino - Owes me for 12 withdrawals!!

Hello, I hope that you can be some assistance to me because I seem to be getting no where with repeated phone calls and e-mails regarding this matter. ...

Ruby Slots Casino - Casino does not pay

I just completed a players rewards card with a win of $473 the casino did not want to pay because they said that players rewards are free bonus. This ...

Ruby Slots - No pay

On Nov 2nd I submitted a withdrawal request #20073474 - that's more than 40 days ago. Why does it take so long? Are you telling players that it takes ...

Ruby Slots Casino - No Restrictions Bonuses

Hi,I have been reading your website the past couple monthsI understand that casinos use the playthrough and other restrictions on bonuses. I learned ...

Ruby Slots Casino - Withdrawal problem then Closed my Account

I am furious with Ruby Slots. Do Not play at this casino. Slots of Vegas and Ruby Slots are sister companies. I received email from Slots of Vegas ( ...

Ruby Slots Casino - HAPPYHALLOWEEN Bonus but not for the Netherlands ?

Correct me if I'm wrong.I have used as a new member the happyhalloween coupon.I did pretty well but never could see how much I do have to play for the ...

Ruby Slots Casino - NO PAY

I requested a payout on Sept 13th - the date was changed by Ruby Slots to 24 of Sept - it's been 37 days and the best the Chat service can do is "It's ...

Ruby Slots Casino - Refuses to pay out my winnings

I won $2000+ at Ruby Slots and requested a withdrawal. Well a few days later I received an email stating the following: (I redacted personal info ...

Ruby Slots Casino - Have not received winnings

I won 100.00 off of a free no deposit chip. My documents were approved 3 weeks ago and withdrawal still not approved ...