Ruby Slots Casino Complaints - Withdrawal & Other Problems

Ruby Slots Casino - Delayed Payment since 20th of April

I made a withdraw from Ruby Slots Casino on 4/20 for the amount of $1802. This was a bitcoin withdrawal. I haven’t seen the payment. I was told by ...

Ruby Slots Casino - Delayed payment of $5,000

I have been trying to collect my winnings of $5K and withdrawal 2 different amounts of $2500.00 and $2500.00 but have been unsuccessful.I have been a ...

Ruby Slots Casino - Delayed payment from 4th and 8th of April

I made two withdrawals. One on 4/6 for $2203 and one on 4/8 for $2000. According to the website it says withdrawals will be approved within 7 business ...

Ruby Slots Casino - Help getting my withdrawal

My withdrawal request was approved on 03/21/2022 and I was told it was sent to the processing company on 03/23/2022 it's now 04/19/2022 and I still ...

Ruby Slots Casino - Delayed withdrawals of $15 kat Planet 7

I gave 6 2500.00 withdrawals pending approval. I first submitted a request for withdrawals on March 25th for bitcoin withdrawal. These were all ...

Ruby Slots Casino - Again delayed Withdrawal of $2500

I have been trying to collect my winnings and withdrawal of $2500.00 but have been unsuccessful.I have been a long time loyal player at this casino ...

Ruby Slots Casino - Delayed Payment and Terms Violation

I have pending withdrawals from Ruby Slots Casino from March 14, 2022. It has now been more than 7 business days since I made the withdrawal request ...

Ruby Slots Casino - Delayed payments from March 13th

On March 13th I requested two withdrawals for $2500 each. I have tried to escalate payment but it takes forever to get contacted to customer service. ...

Ruby Slots Casino - Three weeks later still no payment

I won on February 28th I have tried to withdrawal several times and it keeps getting declined because I need to verify a debit card I’m told but ...

Ruby Slots Casino - Told escalated twice but still no approval

On 2/23/2022 I made a payout request for $750. To date my request has not even been approved. All documents are up to date & the withdrawal details ...

Ruby Slots Casino - Payment delay

I am a VIP player. I requested a withdrawal on 2/14/22 for $2000. Request id# 4005194. Withdrawal method is Bitcoin. I have chatted with customer ...

Ruby Slots Casino - Delayed Payment since February 18th

Hello, I made a withdraw on 2/18 for $2200 at Ruby Slots. I just keep being told to check back in 24 hours for an update. I’ve had issues before ...

Ruby Slots Casino - Withdrawal approval

I put in for a withdrawal on 2/13/22 and the casino still has not approved it to the next step for my payout. I keep messaging them and they say that ...

Ruby Slots Casino - Payment Issue

I originally submitted a payment request by check on October 24, 2021, Each time I requested a payout by bank check it was declined and put back into ...

Ruby Slots Casino - Ruby please

I have 1 pending withdrawal at Ruby slots for $2015.36. It is late being approved and paid. I won on a bonus given to me by customer support. only $ ...

Ruby Slots Casino - Help me get my winnings

I need help getting my winnings. On Jan.26, 2022 I won $2500, I tried to withdraw by submitting all of the orrect documents and was denied for no ...

Ruby Slots Casino - Delayed Withdraw since Jan 24

Hello - I submitted a withdrawal on 01/24/22 for the amount of $2,003.94. The casino terms state a withdrawal will be reviewed within 7 business days ...

Ruby Slots Casino - Starting to get runaround on payout request

I requested an $1100 payout on 1/23/22. On 2/1/22 I chatted with a rep requesting status. I was told my request was recorded and all required info was ...

Ruby Slots Casino - Confused and angry on how they are handling my withdrawals

Dear AskGamblers,I am asking for your help in getting paid for my money that I won from the Ruby Slots Casino by following all of their withdraw ...

Ruby Slots Casino - Waiting to be paid and no reply from VIP support for 5 months

I have a win at Ruby Slots of nearly $7000 from July last year. I sent them all my documents. In August some guy from Ruby Slots VIP support called ...

Ruby Slots Casino - Payout delayed since September

Originally submitted payout request of $2,500 USD on 9/29/21 and emailed my Bitcoin address same day (see screenshot). Have followed up with chat a ...

Ruby Slots Casino - I just want be paid what I won

I am so disappointed in Ruby Slots. I won using a No Rules Bonus. All verification was sumitted and accepted back in early November. After two ...

Ruby Slots Casino - Like to get my winnings

I recently started a complain about not being able to get my winnings paid out. I have at the moment 28 withdrawal requests pending, dating as far ...

Ruby Slots Casino - Delaying multiple withdrawal requests

There website states that they will payout within 5 business days for a bitcoin payout, I have been contacting them since the original payout on Nov ...