Send verification documents? Told all was approved at 12.00pm 2nd June? No response from 6 mails to clarify receipt of documents? Called again 3rd June to verify and told they hadn't been received? By the way they had never been requested but I sent anyway? Issue 1 no response to mails? Issue 2 didn't request documents? Issue 3 poor service from mails and phone calls? I look forward to their replies as I have full audit trails of mails and phone calls!!