Unsolved Casino Complaints

Playamo Casino - Refused to pay out $12,500 dollars in winnings and closed my account for 'fraud'

So i recently decided to try my luck at online Casinos I googled a little bit and found that Playamo was a recommended online casino, so i decided to ...

QBCasino - Dragging feet on verification, stalling payout

Hello I am an elderly woman that enjoys playing slots. I won some money at QBcasino but they wont pay out. I have sent them all the documents that ...

22bet Casino - Withdrawals still pending, stalling verification process

Waiting for a withdraw of 1500 €uros on my account for two weeks, their security departments asked for many documents with unclear instructions and ...

NYSpins Casino - Terrible communication , declined $17,019 payment and closed account

I opened an account at ny spins and played , i win 17019 and made a withdraw. 4 days later i received a mail saying that my payment was declined. I ...

Mummy's Gold Casino - Deprived me the winnings $261 and blocked my account

I registered, made a deposit of $36 and received a 100% Welcome Bonus. I played several days in different games. I carefully read their terms. I ...

Playamo Casino - Would not pay 22k in winnings and closed my account under false allegations

i recently joined the playamo casino as i done a bit of research on online casinos and they looked trustworthy. so the day i joined i deposited $50 ...

Spin Palace Casino - Trying to claim $20,050 winnings since July 2017 without success

Hello my name is Huvasi and I’m requesting help to my situation with Spin Palace Casino. On 17th July 2017 i used a paysafe at the time and I won ...

Buzz Slots Casino - Pending withdrawal for two weeks, no reply by support

Been trying to withdraw money from Buzz slots casino for the last 2 weeks and payment still shows as pending, have tried different ways to cash out, ...

Spin Palace Casino - Delayed payment of $13,100

Hi there, I won 13100 from spin palace not too long ago. I have been waiting patiently for a payment to come through. I've talked to over 7 agents ...

Zodiacu Casino - Suspended account and no further information

I withdraw from my account in mid august. Zodiacu locked my account as they now are "investigating" my gameplays. So far 6 weeks and counting ...

NYSpins Casino - Delayed 12,519 SEK payment

I signed up almost three weeks ago and made my first deposit (09-08) of 1000kr and got 100% bonus, lost that deposit and made another deposit (09-10) ...

Betfair Casino - Account closed and winnings withheld without explanation why

Hello, I am having issue with a casino called Betfair so I really hope if I will be able to clarify what is happening with your website since they ...

River Belle Casino - Confiscated winnings on dubious grounds

River Belle Casino confiscated a win (US$170) including my deposit by decision of the casino management. They did it applying paragraph: "5.8.3 In ...

22bet Casino - Set my account on a 0€ limit, no withdrawal, no bonus, no answer

So, it seems like the only way to get in touch with this company is by submitting a complaint on here. After a smaller win a few nights ago, 22Bet ...

VoodooDreams Casino - Waited over three weeks for my withdrawal

I played through a first deposit bonus on Voodoodreams for about three weeks ago from now and requested a payout the same day (38,738 SEK). After one ...

NYSpins Casino - Been waiting for 22 days for a withdrawal

Hello, I registered with NySpins and deposited to try and clear the deposit bonuses. The first one I failed at but on the second one I managed to ...

NYSpins Casino - Delayed withdraw 3-4 weeks

I won around 19500SEK on NYspins thats almost (1900€) and they didnt pay me out yet 3-4 weeks after winning, I am contacting them in their support ...

Dunder Casino - Provided everything they are requested and it is still not good enough

Sent from my iPhone I am asking you for help at verifying my account at Dunder because I have £3000 in my account which I can’t access due to the ...

Raging Bull Casino - Casino stalling payment for months

I have a withdrawal that was processed the third of August and still not reached my account. I have submitted the documents multiple times and ask ...

NYSpins Casino - Delayed withdraw with NO answered emails for 3 weeks

Hey, I can see I´m not alone with this kind of horrible support and treatment from this casino "NySpins". Made my first deposit of 1000 SEK at ...

Finlandia Casino - Refusing to process payment or provide assistance

I played on Finlandia casino. made two deposits with bonus and lost. The third time I actually won and asked for a withdrawal. They asked for the ...

22bet Casino - Refused withdrawal and closed my account

I tried to withdraw my money. They refused my withdrawal and closed my account with no reason. I just lost to the 864€. I have sent all the ...

Lavadome Casino - Unjustified confiscation of winnings and accusations of duplicate accounts

Hello, Askgamblers team. Such situation: On August 20 I registered into the casino and made my first deposit, got a bonus and lost everything. ...

22bet Casino - Withdrawal bounces again and again, .being ignored by support

Hi, I want to start off by saying that this complaint really is not even about the money for me. It is a small amount, but it is the principle of the ...