Unsolved Casino Complaints

Spin Palace Casino - Restricted from requesting withdrawals, must wait for a whole week first

I make 300PLN deposit, no problem with that. When I end play, I have 2900PLN and I want make payment to my EcoPayz account. When I try I see error. I ...

Betzest Casino - Delayed €1,476 withdrawal

I made a withdrawal of 1476 EUR firstly on December 2018 and still today 9 April 2019 i haven't got my money. I have chatted with them but they just ...

Stakes Casino - Payment denied and account closed due to unjustified duplicate accounts accusations

Hello! I have a bad situation with Stakes casino. I've won twice from their reload bonus and amounts are 1904€ and 151€ and dates were 4.12.2018 ...

Champagne Spins Casino - Declined payment of €3,071

First i deposited 200€ and i got the welcome bonus that was 200€ so my total balance at start was 400€.I started playing warlords on 4.50€ bet ...

iGame Casino - Did not receive the bonus for my deposit

Hello,On Wednesday 17th 2019 I wanted to deposit 25 in order to receive 100 freespins in Phoenix Reborn.This offer I received via email and message in ...

Riviera Play Casino - Pending withdrawal and no communication

I am very concerned with Riviera Play Casino as after receiving a £20 bonus, I was able to end up winning £500, which I have been attempting to ...

Grande Vegas Casino - Declined my withdrawal then closed my account with no further info

My account has been registered about year ago and was VERIFIED SUCCESSFUL . but until Apr 14 2019 , I 've deposit money to play without using BONUS - ...

Sloty Casino - Unjustified delay in payment

Good morningi am writing to you in the hope you could possibly help with the followingi opened an account with sloty casino back in around jan/feb. ...

Redbet Casino - Cancelled account with £14k balance with absurd reasons

I opened an account with redbet on 25th February 2019.I had a good win and had to verify my account, and did so on 1/03/19. I was then asked to join ...

Betzest Casino - Over 3 weeks later my modest withdrawal is still pending

I did make 328€ withdraw in 31.3.2019, sice 3 days was gone what is maximum time for skrill withdraw, I have been in live chat and asking what is ...

Casino Joy - Winnings confiscated due to bonus abuse

i signed up to this casino on 21/02/2019 and took their welcome bonus and initially lost, then on the 08/03/2019 i was sent an email inviting to take ...

BonanzaGame Casino - Withdrawals processed only in parts

dear Ask Gamblers Teammy withdrawal request with the amount of 867.- was yesterday. today i got a part of them, exactly 317.- Euros. i can‘t see any ...

bCasino UK - Refusal to pay winnings due to twisting of term in wagering

On the 01/04/2019 i deposited £100 for bcasino'a 50% deposit bonus found here: https://www.bcasino.co.uk/promotions/daily-reload-bonus/?lang=en& ...

Miami Club Casino - Not paying for reason ''Negative Casino database''

Hello I signed up with MiamiClub Casino on May 2018 and have been an active player which never won playing slots games. On Jan 2019 I finally got ...

Casinoland - Would not let me register banking card, claiming technical issues which last for months

One click LTD casinos royal slots, casinoland and vegas baby have claimed that they have been having technical issues with adding debit cards to ...

32Red Casino - Verification and processing of £50,000 withdrawal taking too long

Hello.. I get luck on live casino game last Friday morning,and with £75 bet i win £50000... I request withdraw for £50000... Same day i received ...

Lincoln Casino - Unjustified payment rejection and account closure

i was denied my withdraw after years of playing and depositing at lincoln casino. i was told that another casino i have played at had listed me in a ...

Betzest Casino - Payout delayed over 4 weeks

I have an account with Betzest.After playing in November I made up a balance of 33 829 SEK.On the 3rd of December I requested a withdrawal of 1000 EUR ...

Casinoland - Withdrawal page not functioning for me, lack of support

On thursday march 28th I attempted many times to withdraw $140 from a $40 deposit from my mc. The withdrawal page afforded me one option, a bank wire. ...

Casino X - Unable to withdraw funds

I am new to this casino and really enjoy the games they have on offer , however after trying to withdraw funds from this casino on multiple occasions ...

Gala Casino - Account frozen, verification process prolonged

I have spent weeks trying to make a withdrawal from Gala Casino. They said I needed to send in a bank statement to verify my ID, which I have done, ...

Crazy Luck Casino - Delayed withdrawal, not responding

I have been trying to get in contact with crazy luck casino, for the last 8 days and thwy don't seem to responding to any of my email uve sent, as you ...

Vbet Casino - Withdrawals still not paid after over a week

i play on vbet for a few months. deposit quite a lot, and i have made some withdrawals. i have done full account verification.all my deposits were by ...

Dunder Casino - Money still haven't arrived in my bank account

Hello my complaint is that I did one cash out 07.04.2019 from dunder casino and I waited three days and my money did not come to my bank account ...