Unsolved Casino Complaints - Page 4

Pulsz Casino - Redemption not paid

I’ve been playing with Pulsz for a long time and never had any issues—I always got paid. But now, for the first time, I’m having a serious ...

Zula Casino - Prize Redemption Payment shows PAID but I still haven't received payment

So if the prize redemption shows PAID wouldn't that mean the money should be in my account? Zula Casino's Transaction Log Says that they paid me out ...

The Money Factory Casino - Waiting over a month for redemption still no progress

I made a redemption for $350 July 8th after being told redemptions could take up to 14 business days. I waited 14 business days and they said they ...

Zula Casino - My redemption is under review for a month

I've been writing back and forth, I keep getting the same line "it's still under review". At first, it was 3-5 business days over and over again. ...

Jackpota Casino - Locked account and unpaid USD 4611 USD redemption

Casino: JackpotaAccount Verified: 02 Jul 2025 9:48am PacificDate of Redemption: 2025-07-02T14:30:22.017Redemption Amount: $4611.3Transaction ID: ...

Zula Casino - Refusing to verify account and delaying payout

I am filing this complaint against Zula Casino (operated by SCPS LLC / Blazesoft Ltd) due to unfair treatment regarding account verification and ...

Zula Casino - Help Delayed payment

My redemption with Zula Casino for $100.00 says “paid” on the website l but I have not received the money in my bank account where it was supposed ...

High 5 Casino - Bogus Bonus and Email

I joined High 5 Casino, a sweepstakes coin casino. I received an email (attached) that I had 5 Sweepstakes Coins to claim. I followed the link, ...

The Money Factory Casino - Please Help With Redemption

Hello,I am owed $300 for 2 weeks now. It says to allow for 0-72 hours for payouts to be processed and its been 8 days now. They do not respond to my ...

Rolla Casino - Refusal to pay owed winnings without valid justification

I am filing a complaint against Rolla.com, operated by MW Services Limited (Gibraltar, company reg. no. 120828), for refusing to pay $100 USD owed to ...

Zula Casino - Missing payout

On July 4th I hit for 1650 and I immediately cashed out and I have not received my payments and it is now July 14th so I contacted them they said that ...

Pulsz Casino - Verification of payment

I have submitted my paperwork 2 times and have attempted to have my cards verified to be able to redeem my winnings. I have stopped receiving ...

Sixty6 Casino - Closed Account with 110SC in it

I couldn't cash out. They've rejected all 3 of my banks with this response:"We’d like to inform you that your recent withdrawal request was not ...

Zula Casino - Have been trying to get verified and redeem for several weeks

I am a regular player at multiple online casinos and have never once had a problem with getting my identity verified. With Zula, it has been a ...

DingDingDing Casino - Sweepscoins revoked redemption request and refund denied

I purchased several packages on the site DingDingDing amounting to over $680 which included gold coins and "Sweepscoins." Sweepscoins allow the user ...

Legendz Casino - No verification or withdraw

I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification ...

GummyPlay Casino - GummyPlay won't process my payment blocked my account

My account is fully verified. I started with a daily login bonus and managed to get it up to about 140 USD. I played it down to 100 USD and attempted ...

The Money Factory Casino - Money factory in violation of 14 day redemption policy

I have been awaiting 3 redemptions with The Money Factory one on 6/11/25 and two on 6/25/25 for a total of $650. Trust Pilot and Reddit have countless ...

The Money Factory Casino - Withdrawal month delay

I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t ...

The Money Factory Casino - Not paying my redemption

I've lost hundreds, and I finally won in June for 807.00. I put in my redemption on June 27th 2025, I'm verified, I used my bank card, I won with my ...

Legendz Casino - Refusing to allow me cash out

After winning 2 thousand dollars on slots yesterday, they are refusing to pay me out. After asking me to re-verify my bank statement, they said I was ...

Sixty6 Casino - Not getting redemption

I have been a loyal player on Sixty6 since they opened. I visited the site often and randomly got coin packages when I had the extra money to play. ...

SpeedSweeps Casino - Have been waiting to be verified for over 2 weeks

I submitted all my documents for verification a little over 2 weeks ago and still haven't gotten verified. I contacted support through chat and spoke ...

WOW Vegas Casino - Verification Issue after winning money

I won $487.71 and went to verify my account to redeem it. I made sure to submit the correct documents, and when I sent a bank statement for proof of ...

DingDingDing Casino - They are not paying my redemption

On March 17th, I gambled at DingDingDing Casino Online, my first time. They had me attach my debit card directly to them. After spending a large ...

RealPrize Casino - Says my credentials to login are wrong

I’ve been unable to login to RealPrize for months now because it says my credentials are wrong when trying login. I know my credentials weren’t ...

Pulsz Casino - After winning gift cards account closed

After winning 2 gift cards $84 BJs Restaurant and $20 Bloomin Brands my account gets closed without warning or explanation. Having done nothing wrong ...

RealPrize Casino - False claim and suspicious events and vip levels rewards

I am writing to express a formal complaint regarding highly questionable practices observed within VIP level program and, more critically, redemption ...