Legendz Casino - No verification or withdraw - Complaint Unsolved

Newojz

I've been trying to withdraw for around 4 days now, and I've been going back and forth with their guest web support and email team about "verification," even though I've been sending the exact same documents and bank statements.

They'll tell me it's verified in the web chat, then the withdrawal pends for hours, and then is canceled, and when I reach out again to ask what happened, they tell me my account isn't verified.

I've been in this loop for the last 4 days and haven't gotten a single withdrawal yet. I've tried card, bank, and Skrill all to no avail.

AskGamblers

Dear @Newojz,

The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

Newojz

The total I am trying to withdraw is 557.68.

AskGamblers

Dear Legendz Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Legendz Casino - No verification or withdraw

Complaint Info

Disputed casino

Reason

Amount

$ 557.68

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