GummyPlay Casino - GummyPlay won't process my payment blocked my account

UNRESOLVED

Complaint Info

Disputed casino

GummyPlay Casino

Reason

Delayed payment

Amount

$ 100

Ritcheyrich

My account is fully verified.

I started with a daily login bonus and managed to get it up to about 140 USD.

I played it down to 100 USD and attempted to withdraw.

They declined my first request because they wanted a picture of my debit card, which I then provided.

Now it has been over 5 days since I requested redemption. 5 days is their given timeframe. Now I am unable to log in to my account.

There has been no contact from them whatsoever as to why they blocked my account. I've tried to email their support and get no response.

AskGamblers

Dear GummyPlay Casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

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