I've been writing back and forth, I keep getting the same line "it's still under review".
At first, it was 3-5 business days over and over again. Today marks a month.
I've been trying to get my redemption since 7/29/25. Each time I asked, my question didn't get answered. Instead, they assured me it's still under review.
Thanks for reaching out.
If there's anything else, dont hesitate to email.
AskGamblers
Dear @Smithhenry1,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
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