8 months ago
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t yet. The withdrawal has been pending since June 11th 2025.
Complaint Info
AskGamblers
8 months ago
Dear @Wolvein77,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
8 months ago
The amount is $103.08. Thank you.
AskGamblers
7 months ago
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
The Money Factory Casino Complaints
- 2 of 26 Resolved
- 2 days Avg. Response Time
- 4 days Avg. Complaint Duration
- 1,295 USD Avg. Amount
-
Unresolved
The Money Factory Casino - Redemption delayed almost 1yr
$100
Unresolved
The Money Factory Casino - Redemption delayed almost 1yr
My account is verified and active. After purchasing a $10 pack , I requested a $100 redemption 9/24/2025. I still haven't received it!! Well over 90 ...
Read more -
Unresolved
The Money Factory Casino - My 185 dollar payment is 7 months overdue
$185
Unresolved
The Money Factory Casino - My 185 dollar payment is 7 months overdue
I am still waiting for a payment meant to be paid shortly after 9-13-2025 but even after the MAX amount of time (120 business days, it might have been ...
Read more -
Unresolved
The Money Factory Casino - Redemption pending since September 2025
$1,793
Unresolved
The Money Factory Casino - Redemption pending since September 2025
I have had a redemption request pending with The Money Factory since 9/30/2025. Their own terms, which they referenced when I messaged support, ...
Read more -
Unresolved
The Money Factory Casino - 6 months and still nothing
$110
Unresolved
The Money Factory Casino - 6 months and still nothing
I redeemed my cash price about six months ago, on August 23, 2025, and still nothing. Still get generic answers. I asked him if anything was wrong and ...
Read more
Have trouble with The Money Factory Casino?
