3 months ago
I haven’t received my withdrawal and it’s been over a month now. They told me twice they have prioritized it and they will update me but haven’t yet. The withdrawal has been pending since June 11th 2025.
Complaint Info
AskGamblers
3 months ago
Dear @Wolvein77,
The AskGamblers Complaint Team kindly asks you to clarify the total amount of the disputed payment/s.
Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.
Thanks for cooperating with the AskGamblers Complaint Team.
3 months ago
The amount is $103.08. Thank you.
AskGamblers
3 months ago
Dear The Money Factory Casino,
Please let us know if there are any updates regarding this ongoing complaint.
Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.
Thanks in advance for your cooperation.
The Money Factory Casino Complaints
- 1 of 18 resolved
- 2 days avg response
- 4 days avg complaint life
- 1,430 USD avg amount
-
Unresolved
The Money Factory Casino - Not being paid on a timely matter
$5,000
Unresolved
The Money Factory Casino - Not being paid on a timely matter
I put in a redemption on August 23 at that time of redemption. It said 24 to 72 hours that passed then they told me 14 business days that passed and ...
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Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
Unresolved
The Money Factory Casino - Waiting on payout from Money Factory
I've been waiting since 9/7 for my payout, I'm fully verified, and they say it's a 24-hour wait for Skrill payout I have contacted them via email many ...
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Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
$1,001
Unresolved
The Money Factory Casino - Well Past 30 Business Days and Counting for Redemption Request
I requested a redemption from The Money Factory on July 18. It is September 17 and I have not been paid. When asked on August 29 about the redemption ...
Read more -
Unresolved
The Money Factory Casino - Redemptions pending
$1,100
Unresolved
The Money Factory Casino - Redemptions pending
I’ll be honest it’s only been 4 days so far for my 2 redemption requests of $450 and $650 but I am being proactive considering all the problems I ...
Read more
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